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November 2023 by kevin slumkoski
Everyone involved with our car buying experience was nothing short of excellent. We bought 3 cars in one day, Brendon , new at his job handled it like a pro.10 out of 10 will recommend.
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November 2023 by Roxie Swank
We bought a brand new Ram truck in May of 2020 from Harold Zeigler Chrysler Dodge Ram - Zeigler Chrysler Dodge Ram of Kalamazoo - Adam Baylis. We also purchased the extended warranty. In November of 2022 he was in an accident caused by a malfunction with the truck. After many delays and body work the truck was dropped at the dealership in August 3, 2023. After about a month they determined that the truck needed a new engine. It has been over three months and they have not received the new engine from Ram Trucks. At this point we’ve spent an entire year paying on a vehicle that we either can’t drive or don’t have. They are NOT providing a rental or loaner.
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November 2023 by Ezra Bown
Got a great car from really great folks. I never once felt intimidated. Konner was a tremendous help and I would recommend him and Ziegler in the future.
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November 2023 by Angie Davis
I met with Konner when I went to purchase a car. He had a great attitude, listened to what I wanted, did not try to up-sell me into something I didn't want, and he made the deal happen! I am satisfied that I got a great deal at Zeigler and would recommend them to anyone! Thank you for a great car buying experience!
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October 2023 by Cheri Stoltzner
Caleb is excellent in sales. The people we don't see - behind getting a vehicle ready for pickup. Had little time to prep the van - but they sure tried. Thank you so much. The key guy / not so good / only got one key fob. - still waiting to here from him.
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October 2023 by Michael Bekes
We were impressed with both Patrick Corcoran and Steven Totzke! Patrick did a great job keeping us updated on available vehicles over the course of a few months and then taking us through the transaction once the right car was identified. And once we signed, we were not forgotten. Steven really took the necessary time to take us through all the technology presented in the Charger. We drove away 100% satisfied with everything!
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October 2023 by Ronald Carmean
Good and friendly service, once i had what i needed for the dealership everything went smooth. Paperwork was ready to go, so all i needed to do was go in and signI love my Ram truck, best vehicle i ever owned. Thank you to Adam for helping me out.
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September 2023 by Justice Denied
Well everything was great during the purchasing of our 2 vehicles but after not so good. You think after spending $81k and knowing that there is some unfinished business like a full detail on my jeep plus tires replacement second key and a bad scratching noise from both front door windows not to mention the terrible job they did on putting on the perfection stuff on the paint left spots not waxed off completely and was promised they would redo the hole thing. When I was told it was done I still found paw makes from someone's dog still all over back seat plus dirt marks on driver seat still and passenger side also. On the second car has major electric issue and sound system issue hole passenger side doesn't work dome light dont work and promised that it would be fixed and my tires for jeep had to be ordered and its been over 2 weeks and not a single call to let me know the are in or not still haven't received the second key for jeep. So I believe for this issue my wife's car only came with on key we should get a second one on the house. So not happy
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August 2023 by Kate L
I was looking for an SUV w/ third row seating at an affordable price and my search brought me to Zeigler of Kalamazoo. Working full time along with wrangling 4 kids I have limited EXTRA time. I was able to communicate via text with a salesman who responded promptly, he was informative, helpful and easy to work with.It was a seamless purchase and I am so excited to be the owner of a beautiful SUV.
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August 2023 by jim shaw
Adam did a great job of finding the exact truck I requested and was very prompt in his communications and returning calls!My wife and I really enjoyed Carlis’ upbeat personality and positive attitude, along with with his great smile! Great experience!
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August 2023 by Evan Wanamaker
If I could give this place 0 stars I would. Norm in the service department was very unprofessional. I explained what the issue was with the proper codes associated with the problems I'm having. Instead of listening to the issue I was having, recommended I take my vehicle somewhere else to have it looked at and fixed due to his lack of understanding of the issue. I will never return to this dealership as this isn't the only issue I've had with them in the past.
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July 2023 by JAMES JOHNS
Great service, very helpful with features in the car. We love the van. She helped us with all the things we were missing at closing on the car. Saved us alot of extra running.
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July 2023 by Nick Roach
I won’t go anywhere else for a new vehicle in the future - need I say more? Everyone was very helpful and personable. I had a fantastic experience and I’m pleased with everything about my purchase.
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July 2023 by Jonathan Egedus
Very pleasant experience with sales staff, a little pushy on extra features but that is expected. The finance department was not as friendly and was speaking very fast and not personable. Overall would recommend
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June 2023 by Bradley
My dealings with Zeigler Chysler Dodge Ram were decent. The cars were priced fair. Grant my salesman was fantastic. Grant made my experience a great experience. More dealerships need salesmen like Grant. I highly recommend him.