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February 2024 by Carlos Hernandez
No one answers the phone. They they used to be good. Now they straight up suck!!Horrible customer service!Horrible shipping!!And they will do everything to not give your money back!!
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September 2023 by bret conti
Horrible customer service!!! I have been trying too reach them for 3 days now, on hold for over 45 mins each time. Warranty options are a huge scam.
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May 2023 by Carson Koehn
I’ve ordered 2 screen protectors online from zag and I never get them. I went and checked address and it was the same as where I live. Do not buy online from them!!
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September 2022 by Susan Stuppnig
I would recommend going to store to see their actual products before purchase. I received my Santa Cruz case yesterday and there is not really a grip to it as pictured. It also does not come up on the sides as much as is probably necessary to protect my S22 Ultra, seems kind of light and flimsy. Def not worth $40. They also don't cover return shipping. :( I think I will stick with Speck and Otterbox.
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July 2022 by Coreyon Mallory
Lost my order. Had to get another one. Bad customer service
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May 2022 by Griff Weber
I had to get an entirely different screen protector from my local best buy. I was assured by a phone rep that the liquid screen protector would not give me any issues. It gave me issues. Like all the others it bubbled pealed and chipped. I spent a lot of money with zagg and i feel midlead cheated and taken for granted due to my limited knowledge if screen protectors and phones in general
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September 2020 by Dee Smith
Great company to work for and great customer service as well!
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August 2020 by Dennis Hamilton
No one is answering their phones and their so called easy web site, doesn’t work, after doing thru their warranty web site, it tells me to call their customer phone number, that nobody answers. Their system it designed to wear you out and give up
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July 2020 by Patsy Pates
I never got an answer on my phone call.
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May 2020 by Meghan Winey
I had some confusion on who's account my case was registered under, mine or my boyfriend's. I called customer service and Nicholas was very helpful and filled my warranty claim right on the phone for me. Great experience
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February 2020 by Jamie Nowak
My screen protector cracked weeks ago, starting the day that it cracked I have been checking the website for my warranty replacement, however, the product has been out of stock for weeks now causing more damage to my screen. I reached out to customer service and offered to pay the difference to upgrade to a different screen protector for now but was told I just have to wait until the correct one is back in stock which could be several more weeks. What good is the replacement program if the product is never in stock for the customer?
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January 2020 by bradley bearie
Just got off the phone with Ashley and she could not have been more helpful. She helped me setup an account and helped me with a warranty repair in just a few minutes. Thank you for being a kick a** company with a knowledgeable and friendly staff!
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October 2019 by Alyssa
Amazing company, amazing place to work, the best customer service in Michigan ❤️
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June 2019 by Benny Rags
Super shady company!! Stay away!!
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April 2019 by Rochelle Peake
Great company!!!!
