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March 2024 by Susan Kent
Nigel is the best. He always makes every visit fun.
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March 2024 by Jacob Volenski
Answered every question we had and was really patient with us got us what we wanted
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March 2024 by Dave Johnson
While coming home my phone was dying. Unfortunately I didn't have a car charger and needed one right away. So Verizon was right around the corner and had one which they discou n Ted for me. Very happy with the service!
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December 2023 by Gavin Overholt
Went in store Tuesday to get a phone, had to order one 2 days out, so I paid for everything up front so I could get said phone activated and out of the store as fast as possible, here we are 2 days later and they won’t activate my phone and release it because “the guy isn’t here” IT IS ALREADY PAID FOR YOU JUST HAVE TO ACTIVATE THE PHONE. Asked for a refund because I was going to go to the bigger store and get one same day, THE MANAGER COULDNT GIVE ME A REFUND? Now I’m waiting an extra day with a broken phone to get my new one that’s currently sitting on a shelf, because everyone in the store is too lazy to stop talking to each other and activate my phone THAT I ALREADY PAID FOR
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December 2023 by Amy Forman
Isaiah was AMAZING! Very friendly, helpful and patient. I will definitely use this store again. Thank you Isaiah!
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December 2023 by Rollup Ice Cream & Tea
Dustin was very knowledgeable and was willing to go over and beyond. Made the switch from T-Mobile and so far super happy!
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December 2023 by Mike Aumack
We had a difficult time transferring from T-Mobile to Verizon because I’m the primary person on the account but someone else was listed as primary and it wouldn’t let us get a transfer pin Dustin was patient and informative and did a great job
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December 2023 by Gregory Noble
Travis was highly knowledgeable, and very personable. He took the time to ensure that I knew everything before I left the store. And when he needed a little support the rest of his team was there to help.The only thing about the actual store that needs to be changed are the chairs. Very uncomfortable.
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December 2023 by Tami Schab
Dustin was wonderful. He was very knowledgeable and worked with me to get the best deal. He answered all my questions.
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December 2023 by Jarett White
Bre was fantastic. Got me in and in a timely manner, and explained the whole process very well. Great atmosphere to be in! I’ll be coming back to do business in the future for any of my mobile needs.
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November 2023 by Stephanie Beresford
I had previously bought the iPhone 15 Pro Max and a watch. I didn’t realize I missed out on the deal with the free tablet. Well, when I came in Travis told me I couldn’t get the deal anymore. I had to of got it when I purchased the phone even though no one told me about the deal, so I went into a different Verizon store and they were able to help me walked out with my free tablet!! and they helped me save money on my bill every month! and the crazy thing is when I was talking to Travis at the store on goal Road. The other employees heard him telling me all this wrong information and didn’t correct him or try to help me get the tablet. I was supposed to get with my deal. Good thing I went to the store in 3Rivers. They were awesome that’s where I’ll be going from now on.
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October 2023 by Rachel Johnson
Nigel was an excellent help from start to finish. He was very thorough at giving me all the options for getting new plans set up and adding phones and iPads to our family plan. I asked a lot of questions and none of them he couldn’t answer. He was friendly and easy to talk to you, and made the whole encounter pain-free. Thank you again!
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October 2023 by Elizabeth
After a few failed attempts with phone support/customer service, I came into the store today and everything was taken care of quickly and professionally. Travis helped me with all of my service and activation problems and even helped me get the best coverage for both lines on my account. I highly recommend Travis and/or Dustin at the GULL rd location!! Thank you so much for the help.
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October 2023 by Megan Kucks
Bri with Verizon on Gull is an all star team member. Not only was she very knowledgeable and professional, but she also stayed well after close to assist me with setting up my phone. Bri is someone I could see in a heightened role within Verizon. As a GM myself, her leadership and expertise is top notch! Thank you, Bri!
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October 2023 by Regina Crist
Great customer service! Thank you Nigel for getting my Apple Watch connected to my plan! Half an hour with you to solve what Verizon Technical Support couldn’t do in 3hrs! So glad you asked if you could give it a try! Thanks again!!!!