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February 2024 by Maranda Metter
Terribly rude customer service from the women I worked with today.
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February 2024 by Brenna Staley
I just left and it’s sad how customer service is just not a thing anymore. The woman behind the counter with short dark hair, short and glasses was just rude. I walked up to the counter and said good morning, Nice as can be and she said nothing. I continue to tell her I had a return and she looked at me and said we don’t provide tape for your box because one side was not taped. I grabbed my stuff and I left. I’m just thinking, how is it that people just can’t be nice and work with customers. Super sad to see such a miserable individual helping people.
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February 2024 by Lea-Anne Davis
Today we had the displeasure of having Mindy, at this location, give us attitude while shipping a package. Her customer service was reprehensible and she actually had the audacity to be snarky to me when we had completed our transaction. I have never had such a negative experience from anyone working at USPS. If someone is so miserable about having a job then they should not be servicing the public.
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October 2023 by Cindy Lee
Very friendly staff.
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October 2023 by Kari Benjamin
We scheduled an appointment to get our passport photos taken so we could get our passports renewed. The clerk who helped us went above and beyond with her advice to make sure we had everything we needed to send in our renewal information. I wish I had gotten her name because we for sure would have missed a piece of information without her. 5 star service.
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August 2023 by Randy Prince
Last deliverer said they had no access to the area… even though we had our door open and waited for them to get here. Now I have to worry about a package that I expedited being late. The last couple of times were similar, but they were “we missed you” notices. We were here and the deliverers didn’t make an attempt to knock on the door/ring the door bell.
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July 2023 by Rebecca Mitchell
Absolutely the WORST customer service we have EVER had!!!!! I would give ZERO stars!!!
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June 2023 by Unity Adore
Someone from their facility misplaced, lost or stole my money order.. don’t even bother sending mail through them. They’re no help
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June 2023 by Teresa T.
Made a appointment for my passport on 2 occasions both times the lady was not there and I was forced to reschedule upon Arrival 1st time oh she had a doctor's appointment 2nd time she won't be there till 10,my appointment was at 9am this is very unprofessional!!!!!!!! Drake rd Do better
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April 2023 by Cassandra McNees
Absolutely useless. They lost my package and refuse to replace it even though it was insured. A certified letter was sent for me and they never knocked on the door to give me a chance to sign for it. Not sure if the incompetence is all the way through the office or its just my mail carrier.
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April 2023 by Diane Stanke
Not a pleasant experience with middle aged women glasses. Short. She was not courteous at all. Rude. Other customers were aware
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March 2023 by Diane Fogel
There was a long Monday morning line but it moved quickly. Courteous service was provided.
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March 2023 by Breeland Bowers
great service I actually did this visit yes ?
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January 2023 by Jana Jana
My mail always comes at 8 or 9pm. For months now it's been this way. Irritating. I understand that the usps was closed this year dec 2022 on dec 26 because the 25th was a sunday, but it is now 8pm on the 27th and I would really appreciate getting my mail!
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December 2022 by Denise Kastner
I can’t get the automated system understand. I need a re delivery.
