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November 2023 by RYK Windmon
Great Guys.... I love there customer service best people in the Midwest to come to they always resolve the issue ?
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October 2023 by Andrew West
Thought I already reviewed this place, but Google wants me to do it again.Super fast and efficient service. Didn't even get any oil on my hands with this oil change. So worth paying to have this service done. It's just easier and makes sense. Always friendly service. Usually fast service. Helpful suggestions for next time.
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October 2023 by Courtney Gamet
The store manager James is such a darlin, he helped me through every step of the way with a smile across his face, this very knowledgeable young man helped me with every question I had, Charles was so stunningly fast and excellent with his communication with his boss
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October 2023 by Chelsea Rose
Service was quick, I didn’t feel like they were pushing to upsell me, and they answered all my questions fully. Will definitely be backService: Oil change
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October 2023 by Kat Costello
The employees treated me with kindness and patience. They didnt pressure me to buy the recommended services. I was in and out quickly.
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September 2023 by Marsha Fifolt
I owe 3 locations a HUGE thank you! Westnedge, Wynn Road and Gull Road Managers all came together to help me after I had received a radiator flush on Friday at the Wynn Road location. The guys are excellent and great to joke around with while you wait. The Westnedge manager fixed it.My car had broken down at Menards on Gull Road. Since I remembered the flush service I received on Friday, they were the first ones I called for help. They called the Westnedge location and the manager came out and assessed my car and found the problem. I thought for sure that my water pump blew but come to find out, it was the Water Outlet pipe that was melted. It sits next to the hot exhaust and is a common repair in vehicles like mine. So the manager told me that he was going to call about the part, someone had it in stock, so he went to get it and some tools to do the repair himself. They also replaced the coolant that had leaked. Finally, the manager from the gull road store showed up with coolant and was put into the reservoir tank. Then, they had me run my car for about a good 20 minutes to make sure things were okay. At last, my car was fixed and I was well on my way.I can’t Thank God enough for how they all came together to help me. Thank you to the men that took the time necessary to satisfy a customer in need. I will never forget it. Next oil change - Uncle Ed’s Oil Shop!Great job and Great Service.Anyone who earnestly helps customers with a smile is… is my #1 go-to place for service.Thank you again. ?
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September 2023 by Beth DeAnda
On the way home (3 miles) from getting the $120 oil change, all of my sensors came on, heavy smell of oil. Started to drive back but had to pull over into another business because it was making a ticking noise and not driving well. As soon as I got out I saw the oil draining out of my car (2019 grand Cherokee) and a trail behind me. The shop was already closed. After waiting for a tow for over an hour, I had to have it towed back to the shop, car wouldn’t even start. The next morning I went there and talked to the manager. He said nothing they did caused that. My car was undrivable, just happened to have a huge oil issue directly after they did the service?? Being a widow, I had my brother in law come up and he then made them put it on the lift and look again. The entire engine was covered in oil. I had to take it across the street to wash the undercarriage so they could even see from where. The shop is still saying they did nothing wrong but said the oil filter housing might have cracked while they were putting in the new one. Asked for a refund, no, got a coupon for the next oil change. Nothing even to cover the tow bill. Barely even glanced at it until a man was there pressing them. Very disappointed and definitely will never go back.Update: The district manager called me this morning, asked me to come in so he could take a look and talk to me. He was very helpful and apologetic for the stress and trouble it caused. Took the time to explain what happened and made it right. Re-did the oil change himself, drained the old oil to show me there was no metal specks (if there had been damage).
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August 2023 by Manny Calderon
Jake was most helpful. He was able to save me a few dollars too. Can't go wrong when u save a few bucks. Friendly reliable fastServices: General repairs & maintenance
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August 2023 by Tiarra Frank
I really recommend this location for oil change/engine maintenance. The associates are very knowledgeable. Also, always a timely and respectable service experience.
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July 2023 by Casey Johnson
I've been bringing cars to this location for some time now. Service has always been fast and friendly. Highly recommend Uncle Ed's Gull Road!Services: Tires
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July 2023 by Idgie DeLoach
The service was great! All of the employees I interacted with were great at explaining what was going on, 100% will come back again.
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July 2023 by David Martin
Assistant manager Charles went above and beyond to make sure I was satisfied with my service! He fixed my issue even though it wasn't caused by the work he had just completed. Thanks Charles! ?
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July 2023 by Emily Terpstra
Jake, Charles and Mike were very knowledgeable, friendly and helpful. I always enjoy my oil change when I go to Uncle Ed's on Gull Road!
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July 2023 by KalamazooMoto
Always love coming here. Staff here is extremely friendly and helpful if you have any questions. Definitely best uncle Ed’s around town!Services: Transmission
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July 2023 by NIAB LoJoDro
Amazing businesses, Gunner and Logan did amazing. Was in and out in under 10 minutes. Highly recommend