“My first experience with Shoemaker's Garage. Happy with the repair. Very happy with the customer service. My questions were answered and followed up with some recommendations. I will use Shoemaker's in the future.”
“My husband and I have been bringing our cars here for years, and we credit their commitment to knowledgeable workmanship and top-quality parts for keeping our vehicles absolutely reliable and for helping to preserve their trade-in value.
Gary is usually our main contact, and he has always been able to explain necessary services in plain language with kindness and professionalism.”
“In whole Kalamazzo MI was only this shop available take me to immediately. My truck was down on the highway 40 miles south of.
By the phone I explained that is alternator and they just said bring it down. The mechanic was start working on it and when new arrived he installed right away. Thank you for your help and service
Josef”
8AM - 5PM
5859 Gull Rd, Kalamazoo“I’ve never had a bad experience here and any of the staff I’ve interacted with have been professional and understanding when it came to my car and tire needs. I’ve never felt talked down to solid place.”
8AM - 12PM
6935 Beatrice Dr, Kalamazoo“Really smooth and quick service, the techs here were all very helpful. They took us in soon after we called and even provided for us a faster and cheaper solution to our flat tire situation which we were intentionally very worried about, since we had a long distance business trip ahead of us. As we were getting ready to leave, the technician stopped us and offered to quickly put our spare tire back under the chassis of our work van, which saved us time and extra labor for the remainder of the trip which we were really grateful for. Thanks to all the technicians at this establishment for going above and beyond”
“Greatest Friendliest people in the tire business. After my steer tires where done I stayed talking to them for st least a half hour. Great place.Asphalt Solutions Brian”
“I truly expected to have to pay a lot for new tires for my older car BUT my salesman Jaime showed me options and I couldn’t believe he also suggested the lower priced tires. I have dealt with this store before and am always so satisfied with the service! I am a customer for life.”
“Fair price for pretty decent matching tires. Super friendly and professional and my daughter had a blast. (He hooked her up with some candy as a plus ) lol highly recommended”
“Had another great experience with Discount Tire today. Brought in my Ford Edge at 8am and I was out of there by 9am with no appointment.
Had something in my tire that looked like a screw and was hoping for the best as I just spent $1,400 on new tires a few months ago. They got me right in and luckily it didn’t puncture through my tread. I had a very nice young gentleman install me some new wiper blades that I didn’t even know they did until I read the sign in the lobby. It was quick, very affordable and my windshield is streak free now. Great service overall! The upgrades to the parking lot and outside of the building look great!”
9:30AM - 6PM
5100 Century Ave, Kalamazoo“It's a Costco, it wont be fancy and the noise of dozens of a hundred plus customers will drown out most subtle conversations, but spending 1.50 on hot dog and drink is super worth. There pizza is pretty dang good. My fave is the chicken bake. Which is like a hot pocket. But meat surrounsing melted cheese. Great prices, great food. Though not really a sit down place. Though it jas seating for such.”
“They did awesome job I was told one price and it ended up be almost 30 dollars
cheaper and I live almost in Indiana I would glad make the drive to there shop”
“I can't say enough good things about this business. They quite literally saved us in a very scary situation. Lewis especially was nothing short of amazing.
In a nutshell, we were in from out of state when our brakes decided that they didn't want to work like they were supposed to anymore. After calling every shop in the area and being turned down by all of them, we were on the verge of making the decision to risk the drive home when we made one more call. Despite it being later in the afternoon, Lewis was able to squeeze us in. He was very informative and friendly, the repair was done quickly and they got us back on the road safely. Thank God for them, because a couple of hours later we were welcomed to Illinois in typical fashion when we were cut off and had to slam on the brakes immediately after crossing state lines. If not for Lewis and Firestone, we would have ended up in the hospital or worse.
Because of their friendly service and genuine concern for the customer (even a customer from out of state) I would recommend them to anyone. They truly went above and beyond when they didn't have to, and that sets them far above anyone else in the area in my opinion.”
8AM - 5PM
6780 W Main St, Kalamazoo“I’d give 500 stars for having me in and out my car in less than a hour around rush hour time. Just needed an oil change on a rental but it was super smooth, professional, and quick. Thanks Brian for making sure everything was situated for us and for not suggesting any extra services that I didn’t need at the time like most shops I’ve gone to do. Definitely recommend this spot for any of your car needs”
8AM - 5PM
5790 Gull Rd, Kalamazoo“They fix tires (if fixable) even if you didn't purchase them from them for free. Super easy to work with. More importantly I trust them. Great group on Gull Road.”
7:30AM - 6PM
2351 S Sprinkle Rd, Kalamazoo“This place now has a new customer for life. My wife's car had an issue that another establishment couldn't figure out. We took it to John at Monro's and within 10 mins he had the problem diagnosed, AND fixed! And what's better is he didn't even charge us a thing. Not alot of places like this anymore. Thank you for your service and I'll be letting everyone know where to take their vehicles for quality service in the future!”
“I had a flat tire and called my roadside to change it, which they did. Unfortunately, my spare was nearly flat as well. I work at the hospital and there was no way I would have made it 40+ miles home on the low tire, or even to a gas station with an air pump. I stopped here on recommendation, and without hesitation the gentlemen up front arranged for me to pull around and have air put in. The gentleman in the back was so kind and helpful and checked all of my tires and filled them without me wven getting out. Additionally they would not accept payment for anything. I am so appreciative!”
“My girlfriend came by for some brake work. Larry took good care of her, along with an expert tech whose name we failed to remember (we apologize). They gave her a fair estimate and speedy service. And, they're open on the weekends, fortuitous for us on the M-F 9-5. I'll be bringing my car to them for work from now on.
Edit: new finance options are a life saver!”
9:30AM - 6PM
5100 Century Ave, Kalamazoo“Brandon was awesome! Went above and beyond for loosening my lug bolt and gave my lost key bolt that I left in the road!!! Help me out so much and couldn’t thank him enough”
7:30AM - 6PM
1001 Riverview Dr, Kalamazoo“Larry is honest and trustworthy - I highly recommend taking your car here! As a woman, I always have felt comfortable taking my car here and I’ve never felt taken advantage of/ paid more than I should for car repairs, and I have been taking my car here for a few years.
I have not used any other Monroe locations yet, but this one I can definitely say is fantastic!”
“The customer service representative personally mounted my tire so that he didn’t add more work to the techs who were already busy. This got my tire done quickly.”
“IF THERE WERE MORE PLACES LIKE THIS AMERICA WOULD BE GOOD TO GO. GREAT CUSTOMER SERVICE, GREAT EMPLOYEES AND EXTREMELY HELPFUL. FIT ME IN ON A MINUTES NOTICE AND WAS MORE THAN HAPPY TO DO IT. IF YOU NEED TRUCK TIRES OR ANYTHING VEHICLE RELATED CALL THESE PEOPLE AND SEE IF THEY CAN DO YOU WONT BE DISAPPOINTED.”