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May 2022 by Reid Savard
One of the BEST places to shop in Kalamazoo fir quality fine furniture. Sales people are helpful, not pushy.
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May 2022 by Gil Hasso
Excellent furniture, and nice people to do business with...
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September 2021 by Michele G.
We got very good service while we were here. We ordered a Stressless chair the beginning of July 2021. We still have not received it yet. We had to sign an agreement stating that we knew it could take up to a year to receive the chair. We received a letter after the first month reiterating the agreement. The only thing I would recommend as an improvement would be a little more communication stating that they had not forgotten us or went out of business. We understand how difficult it is for businesses at this time with the state of the world. But I am really looking forward to receiving my chair.
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August 2021 by Doris North Ohler
Helpful designers and knockout furniture!
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July 2021 by KC S.
Great company and customer service. Always better to pay for what you get in furniture. This store is the #1 recommended furniture store in Kalamazoo in our book. Check them out, you won't be disappointed.
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November 2020 by Nancy Streich
Not for regular people. Even with money. Snubbed
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November 2020 by June D.
Love this store for the expert interior design advice and excellent customer service!! I had a wonderful experience at Stewart and company last week. I made an appointment and felt so welcomed at the door and their coronavirus procedures were top notch. Definitely returning to purchase. Special thanks to Kathy and the rest of her team who helped me. See u again soon!
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December 2019 by BOB Samples
This is exactly what we wanted when shopping for furniture. We walked the entire store unmolested, and when we had the chance to look at everything and get a feel for the really nice furniture they had someone came to help us. Even then it wasn't a pushy kind of help, it was a sincere ask to us, whether we had any questions. The store already discounts off of the manufacturers suggested price, but since we were interested in a discontinued floor sample we got an even better deal.
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December 2019 by Bob S.
This is exactly what we wanted when shopping for furniture. We walked the entire store unmolested, and when we had the chance to look at everything and get a feel for the really nice furniture they had someone came to help us. Even then it wasn't a pushy kind of help, it was a sincere ask to us, whether we had any questions. The store already discounts off of the manufacturers suggested price, but since we were interested in a discontinued floor sample we got an even better deal. Because we needed a specific delivery plan, (sorry we are so high maintenance), the owner Cindy helped our sales person Jim out with the details. She really made the extra effort to find a delivery window that worked around our plan to take our grandson to see a movie that was coming out. We looked all over town and even looked in Chicago, but nothing compared in quality and value to what we found here. So we left buying a dining room set and delivery was even sooner than we thought they would be able to accommodate. Thanks (Jim and Cindy) for the wonderful help finding something great that will match our home.
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October 2019 by ginnybaldwin1
Cindy Stewart and her assistant, Ashton, were absolutely incredible. I couldn't have asked for more. We must have met 3 times at the the shop, looking at swatches and figuring out how the pillows would be arranged.. They came out once not just to measure the sofas but to bring more swatches they thought I might like. They wanted me to have just what I wanted as much as I did. It was a wonderful experience.
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May 2019 by Emma T.
The owner is so disrespectful and rude. Clientele is the last of their worries. Customer service, kindness, etc is the last on the owners list. They might have decent furniture but worst experience I've had. If you want to have true help and good service, go somewhere else. They have very little in stock of good furniture and aren't willing to budge on anything.
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February 2019 by cheryl nebedum
Walked in and shakes person on floor stared at me but didnt even say hello? I was in the store for about 30 minutes. Customer service poor from this associate. When she finally decided to ask if I found anything, I told her I would return to Ethan Allen where customer service is displayed. Very crowded lay out.
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September 2018 by Randolph Beister
Outstanding selections and sraff.
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August 2018 by Karen Buning
Need to furnish our kitchen and bedroom. Brenda answered many questions that I had. Beautiful furniture and friendly staff. Will return when decisions made!
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August 2018 by Randy Allan
Very helpful salesperson
