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January 2024 by Shakur Shahid
Very bad company to buy from. I bought a parking brake assembly on eBay had it less than a month and it broke reached out to source one auto parts and no response. Be very careful with this company. I DO NOT RECOMMENDED THIS COMPANY THEY ARE SNAKES
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July 2022 by Queen of The nile
Processed and shipped fast.
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May 2021 by Ryan G
Bought something on their eBay store. When the item arrived it was missing a harness. (Stuff happens). A call to Source One and they had the missing harness out that day to me. Once it arrived, everything was perfect.
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February 2021 by Paul Whitfield
I purchased the wrong part (my fault) for my vehicle. They gladly accepted my return, but I made another mistake and returned my broken part. They gave me a partial credit even though they owed me nothing for a broken part I sent them. Great customer service from Clay! I will go out of my way to use them in the future.
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November 2020 by Jack Grauman
Very poor customer service. I ordered two parts from Source One, and the description of one of the parts did not match what was received. I returned the parts and was still charged a 20% restocking fee. I complained to Source One, and they would not accommodate my return. Beware of the parts you buy from this outfit.
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September 2020 by Brian Sadek
I've purchased from them twice. First time went smoothly. Second time , I was unable to work on my car because of COVID and ended up not needing the part I ordered from them once I did get a chance to work on it. I missed the return window and asked to return it even with a restocking fee, and got a firm, gruff, "no."If you are expecting the good, customer-friendly customer service that has become the norm for online ordering, do NOT order from them. If you're sure that you have the correct part, are not worried about warranty, returns or other customer service, then treat them as a "fire and forget" purchase and don't expect good customer service in the future, like ordering from aliexpress.
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July 2020 by Mark S Zelenka
Fantastic service, easy to navigate eBay store and very fast shipping!
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April 2020 by JOE GIANNAMORE
Great service. Very helpful and knowledgeable.Super fast shipping.Hats off to Clay.Only con is that part did not have OEM number on it as shown.GM torque converter #24279759.
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April 2020 by Nancy Giannamore
Great service.Very knowledgeable. Fast shipping.
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November 2019 by Joaquin Hernandez
(Translated by Google) Very good attention by phone from Clay
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October 2019 by Lois Bartelt
Bradley was helpful, friendly, and informative. He was attentive but not pushy. He alerted me to updates and new arrivals that he thought I’d be interested in for my vehicle. My experience was positive!
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October 2019 by Thuryll Carvey
It will always help you with the part you need.
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October 2019 by Brent Peterson
Good people
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September 2018 by Samuel Thomas
Ordered a set of GMC All Terrain wheels/tires from Clay. Wheels/tires were in mint condition and packaged excellent with no damage upon arrival via motor freight. Clay communicated fast and gave me tracking number when shipped. Saved me lots of money versus buying from a dealer. Thanks again Clay and team at One Source for an excellent job. Look forward to many more purchases from you guys in the future!
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December 2017 by Brock Schmidt
Clay was awesome!! Recommended for sure.
