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November 2023 by michelle stevenson
I had a previous good experience a few years prior for my lease in 2021. My recent visit was the reason why I don't go to Seelye Kia in Kalamazoo. A Salesman that called himself "Pinky" pretended to be nice but his treatment towards me showed he didn't care about me as a customer. A few of the other Salesman were genuinely nice & have great customer when "Pinky" went MIA. I chose to take my business to Indiana & was given GREAT service & my business was appreciated.
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November 2023 by Lori Clark
I would highly recommend salesman Kyle Corbett. I was “over miles” in my Ford lease. Although I still had a year to go on my lease it was a stress to the point I hesitated to go places to keep my miles down. Kyle sent me monthly updates on options to replace or buy my car. He promised he wouldn’t let me down and he was true to his word. He & Cory(his manager) were able to come up with a buy I couldn’t refuse! Kyle is a gem for Seeyle Ford!
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October 2023 by Brianne Graham
Thanks to John Kerry getting us into something different for our family. Onto new adventures! #LuckyBuyersClub
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October 2023 by Jessie Gute
Walked away with the car of our dreams for a great price! Rob made sure to negotiate a very fair price for our trade in vehicle.
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September 2023 by Taylor White
Thank you Braxton at Seelye Ford for all of your help with purchasing a new vehicle. Your service and professionalism is unmatched!
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September 2023 by Kaite Fink
I just purchased my new Jeep, with the assistance of Rob. He was great to work with and made it an easy transition. Thanks!
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July 2023 by Kara S.
Terrible customer service. Also, don't believe the lie on the answering machine that "they will get back to you within an hour". If you are a woman you will lucky to hear back from them at all.
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July 2023 by Amethyst T.
They hydro locked my friends parents car and screwed them over completely saying it's not they fault... lawsuit?
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April 2023 by Elijah H.
Brought a car with failing transmission and they fixed it. After getting the car back, there were several problems that started and we were still charged for an inspection and for it to be fixed. There were no issues before, like I said, yet we ended up spending an extra $500 on an unnecessary repair. Do not recommend as they are just like other dealerships.
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April 2023 by Roman Robles
Nancy & Ithank the Seelye Ford Service Department for addressing both of ourFord vehicles maintenance needs. The group excels in outstanding customer service, providing solutions to ourcars maintenance needs, and focuses on being customer centric.Thank you Jeff Steinke/staff for your outstanding efforts.Great Teamwork!Keep up the Super Effort!
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April 2023 by David Meyers
Good sales group. Service is hard to get, and it will be weeks to get your car in
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April 2023 by Carson Nuyen
I worked here and got fired for enlisting in the army, I don't think I need to say anything else
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April 2023 by James G.
I like my Maverick but Ford Credit and FordPass are a joke. Issues after issues with them. Ford was no help in trying to fix them. Called dealership and was told more or less they had nothing to do with it. Guess we are going back to the Stone Age of mailing in a check to Ford. Ford: good truck, terrible service
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March 2023 by Ken Racine
I do appreciate all the help at Seelye Ford from John Kerry with the purchase of my Ford F150.#LuckyBuyersClubThanks also to Grant Overley with finance
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January 2023 by EYK WingNut
I received a notice in the mail a while ago (maybe a year) about how there is a recall on the transmission in my Ford Escape but not to schedule an appointment to bring it in because the parts were unavailable/backordered or something of that nature.At the end of November, I received a notice that the parts were in, so I called and scheduled an appointment to make sure my vehicle did not have an issue related to the recall. The first available appointment was 12/22, so I took it.A few days later my transmission started slipping and eventually failed while I was driving down Sprinkle Rd. I decided to have the vehicle towed to Seelye Ford since I already had an appointment scheduled to see if it was affected by the recall. I figured if it was affected by the recall then I would not be responsible for any charges.Their service department contacted me about 5 days later and explained to me that my vehicle was not affected by the recall, and it would be $7,000 for a new transmission. They said their best guess was that I would have to wait 4-6 weeks for that to happen, but that it could be shorter or longer.I told them I did not want to pursue that avenue because the vehicle is only worth about $8,000 if I sell it privately, and I’m currently renting a car at $50 per day, so I can’t afford to wait 4-6 weeks.When I called to inform them a tow truck driver would be coming to get my keys from them, they told me they were charging me $200 for diagnostics. I felt that was extremely inappropriate because I was only inquiring about the transmission issues being related to the recall.I already knew my transmission was bad because my car stopped shifting and I received the message “transmission fault, service now.” I’m also willing to bet that they already knew it wasn’t related to the recall prior to doing diagnostics because of how the recall was explained to me after the diagnostic was complete.My parents were friends with Don, Mike, Pat, and Mickey Seelye for YEARS until they moved to the east side of the state. This is the only place I have ever taken my vehicles for service because I USED to trust you. I purchased my car brand new from you guys as well.Delete me from your system. I will NEVER step foot in this dealership EVER again. -Edward Kamar
