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“I just rented a 12’ box truck to help move my parents to a small apartment. The size was perfect for their; bedroom, living room and dining room furniture. The truck was exceptionally well cared for, clean and functional.The best part of this was the excellent service they provided. The team were excellent communicators and went above and beyond. They also has the best prices and didn’t do that annoying thing where they try to nickel and dime you for unnecessary stuff.Penske is now my renter of choice!”
“They fixed all the little things that I was too lazy to fix thanks guys! my truck is back on the road making money ? Zero complaints. They do sell keys ?️ even tho you have to get them cut somewhere else.”
“stop for fuel and service on weekly basis. Always polite , knowledgable service. Becca always has a smile on and great attitude i appeciate that, it is hard to find these day ! thanks”
“I rent Uhaul’s on a regular basis for my business and I go out of my way to use this location as the customer service is amazing. They go out of there way to make sure everything is ready for me. I have not had this experience at other uhaul locations.”
9AM - 5PM
1004 Portage Street, Kalamazoo
Truck Rentals
“Demetrius was the man! He went out of his way to help fix my trailer lights. He was professional and courteous the entire time. When I returned my trailer, it was just after closing time, and Demetrius saw me pull in, stopped what he was doing, and closed my rental for me. Demetrius is the goat!! Give this man a raise.”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“For some reason emailing kept getting ticket closed. Most likely my fault; incident with someone running into my unit. Didn’t want to be confused as the person, so I contacted.
Finally, Ken to the rescue, phone , after doing an amazing job at digging into the situation, he realized I am just an old man worried about little details. He assured me I was fine, asked me to store his # if I need anything…..
The best part of this story is I have been doing chemo for 3 years and sometimes it’s 4-5 days before I can function. Ken made contact daily, not upset, but concerned, he wanted to help. He WAS NOT like “ how can I help you if you don’t answer?”
Never even asked, where I would have …..
I did apologize for not being able to get back quicker, was the least of his worries. Building a great relationship was what he did. Thank you Ken, and great job Square box for your selection of quality people.”