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January 2024 by yvonne mojica
Convenient and very friendly. They have served all my banking needs. Even with banks in other states.
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December 2023 by Bob Cooley
Preferred Credit Union in Kalamazoo is amazing. They are kind, considerate, friendly, and professional. Do not hesitate to become a member. You won't regret it.
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December 2023 by Ron Wertz Jr
Highly recommended this credit union! Fantastic customer service
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March 2022 by L Hill
Started going there because of Shared Branching. Employees were always so friendly and engaging that I eventually opened an account with them. Don't regret it at all.
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March 2022 by Julian Watkins
Love this bank. It's always welcoming whenever I go in and they actually remember my name.
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January 2022 by Bonnie Mortimore
I had been a member since 2004 .my account was hacked . Someone was depositing fraudulent checks by mobile deposits. I have never deposited using the mobile deposits. They will not allow me to have access to my account online . Which makes it extremely difficult since I am disabled. All my deposites are all electronically deposits. If you are disabled I wouldn't recommend this credit union
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October 2021 by Dan Carpenter
Used this CU for shared branching a few times to make my truck payment. There's no drive-thru and the branch is very small, but I never had an issue here.
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June 2021 by Jaterri Mitchell
Customer service is horrible, took forever
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June 2021 by Kzoo teaaa
horrible communication
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April 2021 by matt morgan
Preferred is a shared credit union for me. I have stopped in the same local branch on multiple occasions when I’m in town and have banking needs. These are by far the most friendly and helpful banking representatives I have ever encountered. Could not recommend them enough. If you have baking needs in Kalamazoo Michigan go see Preferred.
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June 2020 by Leonard Robinson
There always very friendly.
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March 2020 by Sam Kohn
They’re hours make it extremely difficult for full time working members to use, normally have to request to leave work early or go in late just to access any services. And now they are not servicing any shared branching members, thanks for nothing but frustrations Preferred Credit Union. And this is my only option for a shared branch within hours of my location. It’s very disappointing because the staff that physically work in the building are wonderfully!
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March 2020 by Rhonda E
I love the friendliness and service here. They are so upbeat and professional. I am very pleased with their exceptional service. To be honest --was shocked to see any negative reviews because of my very positive experience.
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December 2019 by Amirali S
never use this branch as co op with golden 1 credit union
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December 2019 by Andy
I Love peggy, andrew and dena at Kalamazoo branch on the other hand the bank manager there seems not so helpful or friendly if not for her I would give 5 stars the bank manager at Kalamazoo is sole reason for 2 stars