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June 2023 by Katelyn Eaton
Don’t look any further! This is the place to go for reliability, great customer service and so much more. I felt more than comfortable being here, they gave me perfect options with no rush and worked with me. Truly the place to go. Thank you guys again!
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May 2023 by Stephanie Stokes
Never again will we buy a vehicle from this car sales business. They have done nothing but lied. My husband purchased a SUV from the old man in there , not the younger guy . My husband paid cash mind you ! Was told after purchase that that we will receive the title 6 to 8 weeks because the Secretary of State is behind . Mind you the vehicle was purchased on March 9th . Finally received the registration on the 29th of March. So obviously that’s the same day the title was applied for rt?!? Which means 20 days after vehicle purchase ! Unbelievable !!! Now here today is May 2nd and still no title . Also when whe brought the car home they never had changed the oil. I called about that too and the old man says “well we usually don’t change the oil”. Wait , what? Blows my mind ! Don’t ever buy anything from these liars ever ! Will be contacting the better business bureau!!
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May 2023 by Pontifex The Wizard
Rick was super helpful at helping me get my recent vehicle and the prices aren't too bad!
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May 2023 by Kent B.
I had been searching four state, 200 mile radius to find a replacement for my insurance total. Michigan Auto found one in good shape for it's age (over 15 years) and at a reasonable price , considering what the insurance was evaluating. There are some superficial chips and scratches, but runs and drives solid. They let me take it for the day and have my mechanic and my body shop manager indpect it. $50-100 here is worth it- they both said solid- only issue was oxygen sensors intermittantly throwing a code. This was willingly repaired for purchase. Purchase was for full asking price, which was reasonable for the market listings. Not trying to haggle the price down gives them some room for these accomodations. This is now my everyday transportation, at over 15 years old and over 150,000 miles, and I am confident driving it all over the state. Would I buy a car from them again? It seems Lisa has her eye on an Acura or a Lexus.
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January 2023 by eli davis
I was looking for a car for about 4 months and finally found one here! I frequently stopped by this used car lot and they were always so kind and helpful. The best part is they didn’t bug me like other car dealerships trying to call, text and email all the time. I am in love with the Mazda I bought from them and they are even trying to help fix the back windshield wiper, which was broken when I bought it. Would highly recommend!
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January 2023 by Jodie Burdette
Rick from Michigan Auto Sales helped me buy my Lexus 350 Rx. He made everything a smooth process ...all I had to do was sign and drive! Thanks Rick!
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December 2022 by Mr Technicality
This place is an absolute nightmare to deal with. First they sell me a truck with a $5000 transmission issue that any full time mechanic could notice within a 10 min test drive. Their organization is horrendous. One question and you spend 20 mins waiting on the phone just to get the excuses that they have a lot of files everywhere. Save yourself the hassle, buy somewhere else!!!
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November 2022 by Tom Brayne
Buyer beware!Everything seemed OK, but as the deal progressed there were problems. Rick agreed on a price, but when the final paperwork came through, he had rounded up to the nearest $100 costing me $65. I specifically requested a new license plate with the retro blue w/ yellow letter color scheme. He just got the standard layout. I also requested the state park pass. Forgotten also, with no offer to make right. The lock on the driver's side door is stripped and only opens with a flatblade screwdriver. I never tried it as the unlock function with the ONLY KEY provided always worked. I only had to try unlocking after an electrical ground problem rendered no power to the car locking me out. This was not disclosed at purchase. Nice! He's got a good looking selection of Hondas out there, which is what I wanted and bought, but just too many small problems adding up to a sense of great dissatisfaction. If you're a smater buyer than me, then good luck. Otherwise - stay away!
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October 2022 by Tara Burkett
I have always had an amazing experience here. I’ve bought three vehicles from them now & never experienced any issues. Rick and Dan helped me by letting me trade in my old vehicle towards my new Toyota Rav4 Sport. It lifted a huge weight off my shoulders & I can’t thank them enough.
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September 2022 by Emily Hardy
Had a great experience here. Rick was very helpful every step of the way. I highly recommend Michigan Auto Sales.
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August 2022 by Mark Gurley
Rick and Dan were great to deal with throughout the purchasing process. We unfortunately had an issue with the vehicle that was not known to either of us. Where true character shines the brightest, is when problems or difficulties arise. These two men were amazing, caring, and helpful to make things right after the sale. The reputation of used car sales is often the butt of jokes but Michigan Auto Sales is no joke! If you are looking for a fair deal with integrity, don't hesitate to buy a vehicle from them. I am thankful for their high level of service and understanding. Thank you Dan and Rick for being decent and outstanding human beings!
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July 2022 by Deb Webb
All I can say is watch out what you buy here. Bought a SUV to find out a few months after the transmission needed a lot of work and u joints had to be replaced. Not cheap...Paid good money for our car and we had to put ALOT more money into it. Our mechanic said, they had to have known about the problems with our car. It didn't just happen in a few months. They bought it like that and sold it to me.I wouldn't recommend this place to anyone.They read all these bad reviews and sit back and laugh and say, we got another one. They are not honest people like they seem to be.People need to be aware of what's going on here.
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June 2022 by Jody K Drattler
I called a week ago and told them I was interested in a car and would be flying out from NY. I asked if I could do a pre purchase inspection to which they agreed and said I would most likely be buying this car and that I would pay in cash. When I arrived they said they sold the car the day before. I couldn’t believe it. They were also very aloof over the phone and seemed to have no interest in selling a car. Very weird experience over all.
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May 2022 by Tiffanie M.
I feel it is my duty to warn people: DO NOT BUY A VEHICLE FROM MICHIGAN AUTO SALES ON WEST MAIN IN KALAMAZOO. They sold us my teenage daughters car, and a month after driving it, the radiator FELL OUT of the vehicle. It was in the shop for the past month, and so far they have found over $6000 worth of damages/safety issues with this car. The tip of the iceberg was the radiator, which was ZIP TIED into the housing. Every mechanic that we have spoken to, or that has looked at this vehicle is in utter disbelief. In addition to the main issue, they had put different sized tires on the vehicle, so it was unstable in that way as well. When I went to buy new tires, the wheel was found to be cracked, so that had to be replaced as well. We were naive in trusting this small family owned business, and taking them at their word that safety checks had been done. The car was a "certified pre-owned" vehicle. I thought that meant something. Apparently not.
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May 2022 by Ivan Sanchez
When to go check out a vehicle I seen on Facebook looked really clean and looked nice when I arrived I was greeted by I guess the owner he said I could check it out. The vehicle did not look nothing like the pictures the headliner on it was coming off, it smelt like cigarettes and it had barely any gas in it the vehicle drove horrible the it would skid every time you would turn wouldn’t really recommend by seeing the dishonest photos
