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November 2023 by Paul steele
Sam was awesome and went above and beyond with customer service!!
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November 2023 by Delores Bates
This store is the most horrible store I've been to. They give false information just to lock you in to a plan and tell you how to beat there own system to get you to purchase phones turn it on then you get cut off by Metro because this store waived a fee that has you locked in to cut off your services to get you to pay more fees . I understand the young homely girl is trying to earn. Commission but come on dude. Y'all act like y'all desperate to make money ..went back to get a phone through my insurance and was told to break my phone more because it didn't have and cracks. Then my other line I was told that they didn't take dropped phones after a year of paying insurance on the phones sick of y'all dropped calls and the phone only last a good 6 month. The black lady that work there doesn't know how to talk to nobody
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November 2023 by Charmaine Powell
Says they open at 10 on online and nobody was here to let us in so we left. No hours on the door to let people know when they do open or close. Get to work on time if that's when you do open!
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June 2023 by Kristopher Sanchez
Wow, the lady there is incredibly rude, doesn't have interpersonal communication skills, and treats people as if they are inferior. I was sincerely surprised people like her are allowed to represent this company. I didn't get a name but she was a taller African American woman. Keep away if you value high quality customer service.
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June 2023 by Gabriel Daudert
Hannah is awesome! I needed to transfer a sim card to a new phone and had tried calling customer service, but they were unable to help me since the phone wasn't displaying a second imei number for the esim. Hannah cheerfully figured out on the spot how to get the phone to display the number and registered it. Then, she went above and beyond and helped transfer the data over to the new phone.This was the best service I've ever experienced from any phone tech ever. Thanks Hannah!
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April 2023 by Melissa Wager
Fast friendly service, they knew exactly what I needed!
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April 2023 by Bruce Williams
Horrible. The stores do not honor giving you the transfer pin to switch rriepin numbers
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February 2023 by Jery Bancroft
Census T-Mobile has got involved with Metro PC my phone is not working right now they're telling me I got to upgrade cuz my phone's too old that's not right T-Mobile needs to stay out of other people's businesses some people can't afford to buy five and $600 phones I just want my Metro back like it was
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February 2023 by Lauren Garnett
Close early all the time during posted business hours. Shotty service and both my internet and phone have security issues. Customer service is a pain, and they have questionable practices.
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February 2023 by Trinia Doyle
Cheryl was amazing helped me find the perfect phone for me. Answered all my questions. Excellent customer service
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January 2023 by Veronique Moore
Awesome customer service, especially Cheryl ,(hope I spelled the name right) who was extremely knowledgeable of all the products in the store and greeted all customers with a smile. This young lady went above and beyond the call of duty to help me with a new phone & accessories. I was taken aback by the amount of patience she possessed while attending customers and being the only employee at the store during my visit. If I could have given 10 stars, I would have! ?
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January 2023 by Jessica Melson
This is my favorite location best service and friendly and very helpful always. Manager very nice guy. He values his customers.
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September 2022 by Hannah Anderson
Manager Sam is wonderful. It's obvious he really cares about his customers. Fast and friendly service.
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July 2022 by Charlie Betts
Thank you the adaptor was exactly where you suggested I would locate it. Your professionalism is unheard. Thax again
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May 2022 by Suzie Wojciechowski
Sam is the absolute best at what he does. This place feels like home
