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October 2023 by Mare
I stopped in here out of curiosity, and although I disagree with fashion retail in general (especially imported), they do offer a large selection of local and regional crafts and bath products that are worth checking out! The owner very obviously loves cats, as there were opportunities to donate to local cat rescue efforts at the counter. As someone who has been volunteering with cat rescue and shelter for six years, this was particularly exciting to see, great work!
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July 2023 by Suzanne S.
Excellent customer service from Lana and Karen. They resolved an issue immediately. My sister and I enjoyed shopping there.
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July 2023 by Suzanne Starley
I shopped at Lana’s today after having an issue with an exchange, and letting management know my disappointment. Lana, and Karen the manager, went above and beyond to make it right. Really right! They have so many unique items, it was a pleasure to return and shop. I would highly recommend this lovely boutique! Thank you, Lana and Karen!
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October 2022 by Aryana Juarez
I went to this store recently with a friend and I was telling her about how I went to this store when I use to live in Kalamazoo I told her how cute this store is and how they have quarks products and we were very excited to go well when we got there the workers were rude made us feel very uncomfortable with the way they acted towards us and how they talked to us I am very disappointed with the treatment and I hope that they can do better next time treat others how you want to be treated !
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July 2022 by Olivia Gallina
Cute shop in Kalamazoo, a bit crowded with merchandise. However, if you have a stroller or kids with you (even a napping infant in a stroller), you will not feel welcomed in this store. Staff was extremely rude. I will never shop in this store again.
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May 2022 by Colleen
Visited this store today because I had to make a return. Both employees were strangely rudeVery odd experience
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January 2022 by Leslie Kyler Uphaus
I have not bought anything from them yet! But their staff are amazing. I was looking for a semi dressy outfit for a baptism, and the fabulous lady on the phone was so kind to have sent me pictures of the dresses they had. So I didn’t waste a trip to look at dresses that were not exactly what I was looking for. That right there makes me love them and it will have me going to the store in the future. Thank you so much!
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November 2021 by Kyler Uphaus
I have not bought anything from them yet! But their staff are amazing. I was looking for a semi dressy outfit for a baptism, and the fabulous lady on the phone was so kind to have sent me pictures of the dresses they had. So I didn’t waste a trip to look at dresses that were not exactly what I was looking for. That right there makes me love them and it will have me going to the store in the future. Thank you so much!
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October 2021 by Erin S
I'm a "browser" so I normally make multiple trips around the store before deciding what to buy - staff chatted with me on each "lap" before I decided what I wanted. Had a lot of neat things, including things that were made in Michigan. Staff was very friendly!
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August 2021 by Abdulmajeed Hassan
All I did was to make a deposit of $500 into my trading account and with the help of Mrs Peggy Abbott, I got a profit of $6,200 in 7 days. Now I understand why they are so many recommendations about her. You can contact her via Email:
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August 2021 by Matt Ray
Good. Had some cool local Kalamazoo brands.
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August 2021 by Kalamazoo Reviewer
Most of the clothing here is made in China. That didn't used to be the case.
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April 2021 by Tamra Capps
The store itself is really nice, it has a lot of cool things and very cute outfits but the first reason I don't recommend it is because if you dont look like you're rich you get followed around and they are constantly watching you and try to rush you out the store. On top of that they only had 1 thing that was extra Large in size which I paid over $90 for a Romper and I went to get my belly button pierced with it on and when I pulled the top back up the ring connected to the strap was made of extremely cheap plastic and broke the very first day ever worn I had to use a keychain ring to keep my top up.
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April 2021 by Krystal Urman
Great place to get a nice gift for yourself or a friend. The staff were friendly and offered to hold my large items while I continued to shop. Clean store with a large variety of items to choose from such as bags, clothing, candles, and hats.
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March 2021 by Susan K. Verwys
My friend, Jan, and I had the best time at Lana’s in Kalamazoo this morning! The store is chock full of all kinds of merchandise - from clothing to jewelry to household items and much more. The manager and owner were delightful and very patient as we discovered gifts for ourselves and others. We will return!
