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“Had the pleasure of working with Schyler today and she was fantastic! I have been a customer for nearly 30 years (starting with Nextel) and this was the best customer service experience I have had. She is extremely informative and funny! Schyler went above and beyond to make sure I was getting the best possible price to meet my needs! I highly recommend asking for her when looking to upgrade!”
“I wanted to take the time to appreciate the manager Walter and his representative Alex for their transparency and honesty today while helping me with my issues. I went to get a new phone as a treat to myself (after shattering my phone completely an hour prior). I just moved to the Kalamazoo area and truly their service and personable charisma was a blessing. Nothing was going right when I was trying to create a pick up order and new line online and even though these two were not able to fix the immediate problem at hand (was out of everyone’s control, and trust me they tried; I was there for a solid 2 - 2 1/2 hours) I still was able to leave with exactly what I wanted. Thank you again, Alex and Walter, for being so customer oriented even in a position where commission is crucial to your jobs. I appreciate you both so much!”
“Will had a difficult internet solution to come up with for me. After discussing it with the manager, he found a solution and everything on my network is now working again!!!!!! Go Will!!! Thank you very much.”
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“Derreck T he is an Excellent service person, kind, friendly, informative about services and fee's which help liwer my bill. He also gave me his card if I had any problems to come see him or call. Enjoyed my visit to T moble due to Derreck! Thank you!!!!”