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October 2023 by Nic slocum
I came in to have the back windshield replaced on my truck. They got me in fast and did great work. Unfortunately there was a defective in the window from the manufacturer. I called and they got it replaced immediately with a new one that was not defective. Great service, great staff, and they stand by their work. I would highly recommend them to everyone.
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October 2023 by siera ahtila
Great customer service! Great professionalism! Quick responses! Businesses could definitely learn a few things from this business! Thankful I always know where to go for my glass issues.
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September 2023 by Carrie Hamminga
Got my windshield fixed in a timely manner and did great work.
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August 2023 by Johnson Pest Control
Got us in very quick..Knocked out the job in an hour. The office staff was friendly. Easily accessible on 9th st in the Hardings Parking lot. If you didn't want to wait around in the lobby you could easily walk to a restaurant or Hardings and hang out awhile.
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July 2023 by lin tong
When I bought the garage door glass that cost more than 30 yuan and took it home for installation, I found that the width of the two sides of the glass was different. Very unprofessional and a waste of my time and money.
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July 2023 by lenora sanders
I got a great quote and the process to get started was half down. Definitely would recommend this company.
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July 2023 by Brett Heil
Very helpful and ready to earn your business. Don't think about it, use these guys!
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April 2023 by Tom C
Took my car in for a stone chip repair. Had a 9:30 appt and they got right on it. They finished in about 20 minutes just as she said they would. The nice lady up front was on the phone so someones from the back came right up. So I could pay and be on my way. Great service, really nice people, highly recommend them. Thanks
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March 2023 by Ken Broz
Same-day service for my work van. Friendly staff and not much of a wait for installation. Excellent experience!
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March 2023 by Carisa Farrer
We’ve had 2 windshields fixed here. Great prices, knowledgeable staff and were able to get us taken care of quickly to get back on the road both times.
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January 2023 by Erin W
I had my windshield replaced through insurance. They were very nice and helpful! Definitely recommend.
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December 2022 by Thee One
Pretty good work! Got a couple of Pellet holes sealed in my windshield. There's a line starting in one that wasn't there when I took it in. As long as it doesn't grow longer across my window I won't make a big deal of it. Over all other holes got done. They were professional & I was in & out in no time. Gr8 Customer Service! Very welcoming.
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December 2022 by Betsy Wood
Zachary is amazing! He did a fantastic job on my Toyota.
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November 2022 by Samantha Ivy
The receptionist is really friendly and very helpful. I overheard a few phone calls and interactions with customers and she was great. Service was very quick and very well priced. They did leave a mess all over my dash and left it for me to clean, which is why I gave 4 stars instead of 5.
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August 2022 by Amanda Borden Burrows
My back window was broken by a kayak. Called glass doctor in St Joe got an appt two weeks later told it would take hour and half my appt was at 9am. I got there at 8:30 the lady at the desk did not bother to address me til 9am. Once she decided to talk to me she had all the wrong information about me and my policy. Treated me as it was my fault. However it was Glass Doctor that took my info and set up the appt. Once it was all figured out I continued to sit there until 10am when the technician came to get my keys. I told the technician I have to be back home to get my son from practice by 11:30. He laughed told me he won’t have it done by then. So I was there from 8:30-10am to not get my truck done. Again had an appt made arrangements to get it done and back to get my son. They asked if I wanted to reschedule, mad at this point I said absolutely not and left. Called Kalamazoo Glass doctor got an appointment on following Thursday took my truck and left it because I am working mom and planned to get it back the next day. I called them during the day paid my deductible told them leave keys in it I have extra set. Only thing I was told was don’t Wash for 48 hrs. Ok great. Get there Thursday night my window is considerably different. The slider is smaller than I had, as a matter of fact it’s not the same style at all. I was not called and told it would be not called and asked if it was ok nothing. Then I open up the door to find everything I had under my back seat scattered everywhere in my truck. Some on back floor boards and even on the front floorboard. I look inside at the window and the top of the window shows obviously wrong window and if left this way my roof cloth will eventually unseal and come down. Beyond unhappy I called ,got after hours and the man states someone will call me tomorrow. Once called back I’m only offered to make another trip back to glass doctor so a manager can look. So I will go three times to the glass doctor each visit 35 mins away. The cherry on top is when my husband noticed a bottle in my back bed full when I stopped down the road from the glass doctor to get gas, a bottle of human urine!!! Urine!!! I have added all the pictures and hoping this will be fixed or at the very least my deductible back and my window fixed properly!! Wrong window, bottle of urine, multiple trips is not ok.
