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August 2024 by Stacey Merrick
FedEx delivery driver stole my packages and I will be filing a police report
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August 2024 by Rachel Barnett
Store was clean(restroom was clean as well) and customer service was on point. Everyone was very helpful and shipping prices were very reasonable. I will most definitely come here next time I need to ship something out.
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August 2024 by Carson Atchu
Marsha, Kayla & Michael have given me amazing service all while ensuring that all my needs are met. Thank you guys!!
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July 2024 by chaitu amerneni
I had a fantastic experience at FedEx recently thanks to an exceptional employee named Kayla. She was incredibly friendly and helpful, especially when it came to processing my international shipment and several bulky local deliveries. Kayla went above and beyond to ensure everything was handled smoothly and efficiently. People like Kayla make all the difference - we need more of her in the customer service industry!
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February 2024 by Google User Tf
Marsha was very helpful and super friendly. Store was very clean and all staff was amazing. Definitely recommend coming here.
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February 2024 by David Spalvieri-Kruse
Impossible to contact via phone.
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January 2024 by Linda Loy
Tried to call Fed Ex, but can't get anyone on the phone! Fed Ex just literally threw our box of catfood from chewy on our porch. We heard the impact from inside! Likely damaged cans. Left it out in rain so if we hadn't heard the big bang it would have been left in the rain. Not the first time it has been left in the rain or had dented cans.
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December 2023 by Chris Turner
The FedEx Kinko's location in Kalamazoo just between Western Michigan University and K College has been a trusted partner for years. I'm so thankful for the friendly, helpful staff that always help me make the very best business decision when it comes to design and products.As an owner of a small business who is always trying to reach the community with excellence, FedEx is my trusted partner for all printing in advertising needs.
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September 2023 by Laura Thompson
He explained everything well and answered all of my questions.
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August 2023 by Mad Robot
immediately greeted and asked if could help with task. Answered Yes and task was handled, paid & on my way. That EZ! Thx
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May 2023 by Michelle Bowers
Anthony was great!!! My canva order was sent and when printed didn’t come out as expected. He helped me figure out the issue, which turned out to be their printer not being calibrated. He was kind and informative and corrected my order in a timely fashion!! He was patient with me through the process making sure my order was perfect. Since these were ordered for a work purpose, he was understanding and made sure our company would have the perfect materials. Customer service and knowledge was unlike anywhere else. highly recommend!
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March 2023 by Theresa Zywicki
Marcia and Meghan are great. They’ve been printing for my business since 2010. So thankful for their quality work and friendly service!
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October 2022 by Laura Bouwman
He explained everything well and answered all of my questions.
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March 2022 by Jeremy Byma
The individuals at this office are great and really friendly. However, FEDEX as a company is the absolute worst. I purchased a return overnight envelope for a visa, the consulate dropped it into the drop before the pickup at 5 PM. Called today to find out the driver never picked the packages up forcing me to cancel my flight. This is on top of the time when a FEDEX ground driver tried to get away with keeping my PS5 through constantly claiming the package was undeliverable due to no one being around to which I was in the door, and the second time was to have it rerouted to this location - he still tried to make it undeliverable though the store was open.
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February 2022 by Tom Sawyer
Do not use the scanning service. Scanned document selected it to be emailed. Charged 5 dollars to scan 10 pages. Emailed it to two separate email accounts. After a while asked staff if printer took a while to send email, they said up to five minutes. Left to run errands. Three hours later and the documents still havent arrived. Called to ask employee was very unfriendly and unhelpful. They did not offer any solutions and said the printer wasnt their problem. How is it not their problem its a PRINT AND SHIP CENTER! PRINT IS IN THE NAME!!!! The broken printer seems to just be a maintstay of this store. Printing works fine, but again scanning is a mistake. If you need to have something scanned just go somewhere else.