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March 2024 by Nora Reid-LeZotte
Very helpful and friendly pharmacist
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February 2024 by Kay C.
Costco is an absolute disappointment. Not only do I have some ass clown following me around demanding to see the back of the same card I had to show to get in the damn store but they're constantly out of shit which is ridiculous, considering they're a wholesale "warehouse". I am learning though, I'll be going to Sam's in the future, I only wish I could get a refund for this shitty membership.
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February 2024 by Tina B.
Their tire department is excellent. Very helpful and quick. I bought tires from there and I got a flat, they got me in same day and fixed it in a timely manner. Always nice and courteous.
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August 2023 by jrbb
Always very helpful!! Highly recommended.
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January 2023 by Jeff Link
Cheaper pricing than going through my insurance. That says a lot.
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December 2022 by Rohan D.
All Costcos are good, mainly because the CEO isn't a greedy pig and the workers are paid pretty well so they generally like what they are doing. Costco is seriously better than the rest of the genre. And the prices, so good that the place is insanely busy. No better gasoline prices anywhere, enough savings to make it worth it to wait in line. Gasoline lines like 1973, only with a little less rancor because this is Western Michigan. No better prices on computers. No better prices on cat litter. That's all I really need, gasoline, cat litter, and a computer. That's all I need in this world. And this lamp. The ashtray, this paddle game, and the remote control, cat litter, gasoline, a computer, and the lamp, and that's all I need. Sorry, I'm being a j**** This Costco, like all Costcos, is a good place to shop even if it is crowded and busy.
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October 2022 by Andrea Wellman
I called with a problem, and Megan at the Kalamazoo location was so helpful. She took care of what I needed and was upbeat and personable.
It was about a problem with a made food item, (which has Never happend before, so I still recommend all of their food.) Some people get snarky and rude when you talk about made-in-store food. (Ever get the wrong pizza from Dominos? Nightmare!) But Megan was great. She accepted what I said and was totally cool about it. She set it up so the money will be reimbursed when I , next go, but don't have to rush out there (awesome!)and I don't have to keep this somewhat *undercooked chicken in my fridge anymore (Thank God!)
*just a note, this happened one in like 30 times we have gotten roasted chicken so I wouldn't worry about it. ill be getting it again.
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September 2022 by Rick C.
Love this place. Cheap(er) gas, good service, been a member since they opened. Never a bad experience. Gas lines can get long at peak hours, and an amazing amount of people perplexed by a gas pump can make it worse. The constant re-arranging of the store can be a little frustrating to find what you are looking for. If you see something with a star on the price tag, buy it if you need it, as it is going out of stock.
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August 2022 by Brenda H.
Don't go back twice to get something you like. It won't be there. I am pretty sure I will cancel my membership. I am down to 4 items that I buy there. Keeping my fingers crossed that they will not take those away. I hate going 4 places to get what I need. The manager told me that it is not a one stop shop. I don't know why people like this place. If I don't cancel my membership I know I won't renew it.
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July 2022 by Olga C.
Greatest place to shop The greatest place to shop everything is fresh and the employees are awesome they help you all the time they even walk you to where the place has the items and the prices are outstanding
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July 2022 by Jan Underhill
Very nice facility, especially after they expanded to gas station to handle a crazy volume of cars quickly!
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July 2022 by Alicia E.
My husband and I were there on Sunday. This is not the first time we go to customer service to ask a simple question. Two women working in customer service are rude and snarky and have no manners. They treat you like you're doing them a favor. First of all, they don't let you talk and they do all the talking and don't fix the problem. We thought customer service is a friendly and good manner job. One thing we're going to do is cancel our membership and go to Sam. We are people that never complained but like I said this is the second time we've been in the customer service and we have talked to the same Two women and they're the worse. You need to hire nice people with good personalities and good attitudes and manners, not rude people. Especially in Customer Service Dept. Thank you Unhappy customers.
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July 2022 by R T
If they didn't offer good prices on my dog's medicine, I would never choose Costco pharmacy. Their hours are terrible. They call or text and say your prescription is ready, but when you get there they tell you it isn't ready and you'll have to come back in 1/2 an hour. This happens constantly and I've seen it happen to multiple people. I think they might do it on purpose to trick you into shopping. Pretty scummy practice. Don't tell me it's ready when it isn't, or if it is ready, don't tell me I need to come back in 20 minutes just to trick me into shopping.
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May 2022 by Franz Metzger
Great place to purchase your medications.
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March 2022 by Hazel James
Pretty sure some of the nicest people work here.
