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October 2023 by Darcy
Katie at the Drake and Stadium office was so kind and helpful! Great experience.
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September 2023 by Kathy Mott
They were very informative & friendly & helped w our home improvement loan. Thanks!
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July 2023 by Berenice Hernandez
I love my bank. There’s so helpful and kind.
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July 2023 by Aj D
I have a great experience with the credit union thanks
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July 2023 by J Doyon-Martin
We've worked with Consumers twice (once on a refinance with Mauri Story, and just recently again for a personal loan) and have been beyond impressed with the customer service both times. Most recently, I worked with Tamera Hall on a boat loan -- she went ABOVE and BEYOND to get our loan processed quickly so that we wouldn't lose an amazing deal on a boat. Additionally, she caught an issue with the title (that we missed) and worked into the evening hours to get it situated for us so that it wouldn't be an hassle for us later at the Secretary of State. This was not at all her responsibility -- she was just being helpful and thoughtful! We had to go back-and-forth with the seller several times, and she helped us through the entire ordeal. She genuinely "had our back" in the transaction. Thank you so much, Tamera! This recent experience (as well as the customer service provided by Mauri Story a couple of years ago - thank you, Mauri!!) was outstanding. We're planning to switch credit unions (from Advia to Consumers) because of the positive experiences we've had with Consumers. They make banking easy!
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July 2023 by Miranda Thornton
Went in for a debit card replacement but was given info on being able to create subaccounts along with the recommendation to follow on Facebook and to snag the free monthly sticker to be put into drawings! ?
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July 2023 by K Kelley
Rachel is terrible very rude skipped me in line. Does not seem like a nice person. I’ll make sure to use other branches.
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June 2023 by Ja Hou
Love the customer care and the needing to wanting to help in every way possible
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June 2023 by noah sherman
Great people helping at this branch. I had a ton of questions and they answered each one throughly and in detail helping me understand everything. Love this place.
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June 2023 by Dad Phone
Jacob made me feel extremely valued for being with consumers for many years. He was willing to reach out price match saving products I recieved from Old national. I will go to him personally in the future. Thank you!
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May 2023 by Roberto Torres
Great bank to work with. Great customer service!
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March 2023 by Miriah Martinez
Wonderful experience with mortgage specialist, Reneé Ziska, leading to a quick and easy closing. Very responsive and thorough! I will definitely be using this credit union for future lending and banking needs.
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February 2023 by Mary Kay Blocker
The service has Always been good for me no matter which location I go to. They are very informative with everything.
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December 2022 by Lori Clark
I was greeted and worked with knowledgeable friendly service who assisted me in changing my account reflect a higher percent of savings.
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November 2022 by Harley Seelbinder
Very helpful in setting up a bank account. Thank you Consumers.
