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December 2023 by Tina H.
The office manager was very helpful. Her name is Ann. She was very nice. The tech, Ashton, Very thorough with the description of what needed to be replaced and/or repaired. My insurance told me that my vehicle will be ready on December 20th and I got my vehicle back right before Thanksgiving.
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November 2023 by Anna
This is the second time I've had a car repaired here and the service has been great both times. My car looks brand new now. Eery time I talked to Ann or Cameron they were so kind and patient, they answered all my questions and kept me updated through the entire process. I'll be bringing all my cars here in the future.
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October 2023 by Michael Sheckler
I was very pleased with the service I received. I was kept apprised of the progress being made. They faced a few challenges as I drive a "vintage" car and while parts were challenging to come by, they were able to access them in a reasonable period of time. When I picked up my car, it had been cleaned inside and out, much to my pleasant surprise. I would highly recommend Caliber.
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October 2023 by Dave Meeker
Unfortunately, I have needed the services of a body shop multiple times over the past few years. I have been less than fully satisfied with the two I used previously. This time around my truck was taken to Gerber Collision in Plainwell and they were quoting me at three months out for repairs. I have never used Gerber previously, so I cannot attest to their work. However, I decided to call around. I called and talked to Jordan at Caliber on Mosel Avenue and he was extremely helpful and made me feel confident in having my truck towed there instead. That turned out to be a fantastic decision. Communication was top-notch, turn-around time was three weeks instead of three months, and the work was flawless. On top of that, they kept everything very clean and I think they even did a bit of detailing on the inside. With all of that said, any future body work needs I may have will be strictly at Caliber. Great job Jordan and team at gaining a loyal customer!
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September 2023 by M Dirt
stopped by to get an estimate on my car they were super helpful and very quick on getting it back to me and to my insurance company
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August 2023 by Holly Dunigan
Great place! They got my car in quickly and it was done more than a week before what was estimated. I love the text updates throughout the process and the calls from Gabby informing me what was taking place. They were even willing to bring my car to me upon completion and return the rental for me!
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August 2023 by Monica Papesh
Cameron communicated frequently and kept me informed every step of the way. My car was also completed over a week before the estimate. My car looks beautiful inside and out! Thank you!!
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July 2023 by Erika Larsen
Caliber Collision fit my car into production when everyone else couldn’t. With the amount of parts and labor required to finish my car they did so in a timely manner. Ann at the front desk and was amazing. I called her probably too often to check on the progress and she handled all of my concerns and questions with the utmost respect and care. I appreciate everyone who worked on my car and got me back on the road☺️Services: Painting
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July 2023 by Wendy Griffioen
Having done some business with the previous auto body shop, I was not thrilled to be doing business with a larger company. But the manager of this site is the same guy! I highly recommend doing business with them! They do good work!
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July 2023 by Dan Griffioen
Had some fender damage repaired at this location and they did an excellent job! We personally know the manager and he knocks himself out to provide good service. He's been in the business for many years and knows his stuff!
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June 2023 by Gabby Grooten
My car is currently being worked on and I have never been left wondering the status of my vehicle. Everyone is so kind! I recommend Caliber to everyone!Services: Painting
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May 2023 by Victoria Taylor
Was very nicely treated. Although they cancelled my first and scheduled me out another week...twice.
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May 2023 by Scott Mileski
They were very helpful and friendly on top of doing good work.
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April 2023 by Kevin Wolfe
Customer service was great. They were very friendly and kept me informed through entire process. The work they did was great also and got completed a week early. I definitely recommend them for any body work you need done.Service: Body & Trim
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April 2023 by Simmons outdoors
Took one of my trucks here after an accident these guys did a great job and were very easy and professional to deal with definitely recommend!!Service: Painting
