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June 2023 by Mary Jeanette
We wash the car every day and this is the best one. We pay monthly for a car wash daily.
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May 2023 by joe beer
Stadium Dr. worst car wash around,soap almost non existent,blowers did not come close to drying vehicle and had to hand wipe dry whole car.All for only $15.00
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May 2023 by Steven Gardner
I have the monthly wash plan. It's worth it
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April 2023 by Christian Walker
Gas pumps charge but don’t actually dispense gas into your vehicle. Attendants can’t do anything but print you receipts when it happens.
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March 2023 by Beverly Isaac
Last time there, the backside of my SUV did not get wash again. Wanted to try it one more time & give it another chance. Plus handicap & had to walk in to pay for pump was messed up. Very disappointing & I was to blame. Just wanted to pay with my Shell Card at the pump & car wash, to busy to assist me. Got gas & paid at the window for wash.
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June 2022 by James Atkins
A great place to go clean up your car or truck
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January 2022 by Annette Huffman
Back in September, I went into the car wash on gull road. The bar totally took out the wheel on the drivers side.I've tried since September, each and every month to stops payment because I no longer need your service, when it has destroyed a $300 wheel.You have still charged me $14.99 Oct nvm. Dec and now Jan, and i dont hear back. I'm about to call my lawyer if I don't receive the money back for those 4 months.
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December 2021 by John Pawlak
I love the free use of the powerfull new vacuums. Wish patrons respected the property more, and didn't just toss trash on lot when 'cleaning' their cars. I will continue to be a patron here, even though the competition has moved in down the street. I wish the counter folks looked busier instead of looking at their phones while going past the windows (often dirty) in the car wash. While I realize that trying to keep the building and site clean must be a relatively constant chore, I rarely see employees actually performing these tasks. As a business owner myself, this would drive me crazy. Been a patron at B&K's Gull Road since the day it opened. Thanks for listening!
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June 2021 by Kevin Rooney (r00nat1ck)
3 weeks after your wash cracked my mirror, I still have a cracked mirror and no resolution due to what seems to be a non-existent Management staff. All I want is my mirror replaced. Never had this issue at your Stadium location. The side brushes flung my mirrors open which has never happened at the other location. Maybe I’ll give a better review when Managemnt calls and resolves this. Until then, I’ll be using my garden hose to wash my car. What a horrible experience……I’d give zero stars if it would let me.Service: Auto detailing
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June 2021 by Kevin Rooney
Almost 3 weeks ago I took my new car through your wash as I wanted to support local business. My family has been using Bob & Kay’s for years. Well…..that’s gonna change. After your car wash busted my mirror, I informed the attendant at the counter and was asked to put information on a form and stop in to talk to the Manager. Unfortunately, my work schedule does not allow me to visit this location when the Manager is in. I asked to have the Manager contact me and even went as
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May 2021 by Mark Keady
Just moved to Kalamazoo. Thought I would sign up for a membership. First car wash left lots of bird p*** all over my car nasty water spots all over the glass. If this car wash were a grade it would be a D- . They let me go through a second time after I complained. The second wash didn’t do any good either. So here I am washing my car by hand after paying for a $15 a month membership. I will be canceling and trying a different wash.As a previous ZIPS member in NC, I could go through as many times a day as need for the same price and a much better wash and vacuum. And frankly it wasn’t that good. That tells you how far Bob and Kay’s has fallen as a carwash leader. I expect better for the price.Service: Auto detailing
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April 2021 by Aj On 1
They don't clean the car wash pack as many cars in as possible I got stuck behind a truck that blew a lag bolt out of the bed went in my tire and went flat half way thru the wash and no one has called me or tried to reimburse me at all worst car wash in town go to stadium dr
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April 2021 by Kit Mitchell
Nice friendly and great job cleaning my car
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February 2021 by Troy Zawacke
Great gas station and store. Friendly staff and the best carwash pass deal around! Check it out!
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June 2020 by Mark Owen
ALL good!@&*-)?