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June 2024 by Megan Holden
Huge shout-out to Clark B who went more above and beyond than I have ever seen a service fessional go!!!!
My battery died in the Meijer parking lot adjacent to AutoZone. I got over to AutoZone and Clark came all the way over to my car in the next parking lot over to see the correct battery I needed so that I wouldn't buy the wrong one. He then helped me install it where the next level comes in... (This would have already been a 5 star, crazy customer service!)
Clark went to install my battery for me and noticed that one port was corrupted beyond repair. He sold me the new port, installed the port, and installed the battery all the way to get my car running again ? he mentioned a coworker of his tightened my air intake too, THANK YOU TOO SIR, sorry I did not get his name.
I do want to reiterate 10000 times, Clark B saves the day and not only represented AutoZone to the max today, but also is just a great person and maybe a guardian angel. Cheers AutoZone for employing such a professional! THANK YOU!
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June 2024 by Carl Brundage
They honestly are the worst. The worst parts, products and most of their staff are underpaid and brain dead. I ask for my parts by name or part number and they still struggle to sell me anything more than a windshield wiper.
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June 2024 by Joergen Klakulak
Clark Bethka assisted me and was helpful and knowledgeable about my car issues. He even went out of his way to help replace my key fob battery and clean my jammed hood hinge. Very nice people working here.
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May 2024 by Wyatt Drum
Parts manager Nick T at West Main autozone was one of the worst autozone employees i’ve ever met. He was very rude, had no idea of anything but what was on his computer screen. I am officially done with all autozone stores. Great Job Nick T! Autzone should look into their managers a little harder.
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April 2024 by Alex Morrow
I am not normally one to leave reviews, but I have to give a shout out to Carlos! I had some questions about the detailing product I had selected, and Carlos helped me select different product that better suited my needs and saved me money in the process! I just finished detailing my car using his recommended products and I am amazed at the results! If you want great product recommendations, talk to Carlos!
Thank you Carlos and W. Main Autozone for your awesome product knowledge and customer service!
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April 2024 by Sue Trump
I want to give a shout out to Rodney Lester for helping us find out the problems with our truck. Always friendly and professional, we have the utmost respect for his opinion. You have a good man there and I hope he doesn't leave. Where will we go?
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April 2024 by Rachel Freestone
Rodney cleaned up all the corrosion on my battery and make it look as good as new, and didn’t charge a thing. And the weather was windy, chilly and raining a bit. He was friendly and super helpful!
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March 2024 by Vicki Dmitruk
Auto Zone West Main sets the bar for customer service! They went above & beyond to assist me today with a dead battery in a neighboring parking lot. Didn't have to, usually can't, but today they didn't hesitate to make my situation the least stressful. Thank you Nic, thank you Aaron!
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February 2024 by eva kovach
Excellent customer service - store manager helped me with my key fob battery … friendly , knowledgeable—Now I can safely travel back to Ohio without worry.Thanks Team Autozone
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January 2024 by Pammi ASMR
Very helpful employees.
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January 2024 by Princess Caraboo
Tonight I went in to have my car battery checked, new wipers, and car oil. Nick not only checked my battery (which wasn't good); bit he also found a new battery that would fit into my car, and also installed it for me. All while my children and I waited. He was also kind enough to install the wipers. Thank you, Nick, and AutoZone for helping a single mom out!
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January 2024 by Bruce Shannon
great costumer service and great prices
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December 2023 by Bryn Longe
Nick at Autozone on West Main was my hero today!!!! My car battery died and while I was waiting for AAA to jump my car I was calling around to different auto places. No one even offered to look at my car except Nick. He said it might be difficult but he would try. When I got there I was hesitant to turn my car off because I didn’t want to get stranded anywhere so he took a look at my engine while it was still running he said it looked pretty difficult and to me it looked seemingly impossible but when he told me to turn off my engine I could have jumped for joy! The weather was very unpleasant it was cold and wet but he stayed out there and replaced my battery! He was so kind and patient and I appreciate the time he took to fix my car I don’t know what I would have done without him today. Next time I’m having car problems I’m definitely going back to autozone and I’m asking for Nick!!
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November 2023 by Karen Molina
The guys that work here are very helpful and know their stuff!!!
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November 2023 by Petur Gudlaugsson
I bought a battery. Had to wait a few hours for the to bring it in, but that was not bad. They replaced the battery for me at no charge.
