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January 2024 by Brady Fiske
I went to this auto zone looking for a car battery and needed it to be installed. Nick was the employee that helped me and he installed the battery in less than 20 minutes. Good prices n good people if u ever have car trouble this auto zone does it right!
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January 2024 by Lahou Boulnemour
Service below par.
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October 2023 by James Benear
Today my battery died at a Hardings parking lot near this location. William was very helpful and gave me a jump so that I could park at the store. Once I got to the store both William and Melissa quickly helped me get my battery switched out it with a brand new one. Great customer service, and I will be coming back for any parts or replacements I need in the future! Thanks again!
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August 2023 by ana Gonzalez
Mr. William changed my car battery, very professional and fast. Would definitely come back again for any car services. Thank you!!
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August 2023 by Tyree Lightning
Great manager at this store who's goal is to provide auto parts you need as well as other services throughout the store.
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August 2023 by xiutae
Went in to get a bulb for my car and the kid behind the counter had no clue what he was doing. I’m not sure why answering the phone and ignoring the customer in front of you is normal there, but a trip that should’ve taken 5 minutes took over 15 and i left with no bulb and went somewhere else.
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July 2023 by Sandra Herring
Great customer service. Way better than West main. Thanks so much.ill be back
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June 2023 by Karen Clapp-Morris
This place use to have great service but my last visit was lacking...granted 1 was out on lot servicing maybe but seemed like he was socializing. The gentleman behind the counter, never asked if I needed help. I finally found the air filter book..only to discover my filter was out of stock.
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May 2023 by Asiatu L.
Both William, the manager, and Glenn the associate were knowledgeable, patient and quite helpful. They assisted me on changing out my wiper blades after I bought the wrong ones. They are what the standard of customer service should be. I'm appreciative and highly recommend you visit this Auto Zone, as you will be treated with care.
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May 2023 by Chelo Obaid
William is awesome! He helped me with purchasing wipers in this horrible rain. Great service and a big THANK You!!!!! Recommend this store always.
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April 2023 by Sana
William the store manger is so fantastic. We need more people in the world like him . Definitely such a nice store clean and collective . Very helpful . I love coming to get my car parts where I feel welcomed . #1 best shop in Kalamazoo .
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April 2023 by Consuelo Obaid
William is awesome! He helped me with purchasing wipers in this horrible rain. Great service and a big THANK You!!!!! Recommend this store always.
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March 2023 by Riley Crawford
Staff always asks if you need help finding anything, very helpful if you do. Also great with small talk, prety sure most if not all of them have some sort of project car or dd that will come up in conversations. Always a pleasant experience
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March 2023 by Opal McClurg
William was simply amazing...very helpful and even installed my head light in the rain.....smiling the entire time...over all great experience!
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February 2023 by Teoma Griffin
Mason was a great CSR!!!!Installed my difficult headlights and refused a tip! Hats off to this young man! The store team was also very helpful and knowledgeable!
