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June 2023 by Kamari
RACIST Assistant manager I came in to deposit a rather large check and was met with highly inappropriate and discriminatory comments and questions. When I asked for the main managers contact info I was met with a very hastily rude. I am the manager once I asked for her card it said, assistant manager I asked where is the head manager she also asked for an address of the bank from which to check came from which I’ve never heard that a day in my life that assistant manager or whatever it’s so blatantly, racist and disrespectful it’s insane that people like that still exist
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June 2023 by Mr glizzy
RACIST Assistant manager I came in to deposit a rather large check and was met with highly inappropriate and discriminatory comments and questions. When I asked for the main managers contact info I was met with a very hastily rude. I am the manager once I asked for her card it said, assistant manager I asked where is the head manager she also asked for an address of the bank from which to check came from which I’ve never heard that a day in my life that assistant manager or whatever it’s so blatantly, racist and disrespectful it’s insane that people like that still exist
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May 2023 by Cody Lincoln
Fantastic service everyone always smiles and I feel so welcome. 10 out of 10 would recommend this bank to anybody.
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May 2023 by Sherri
Elaine was most helpful, pleasant and professional.
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February 2023 by D Lasecki
Been with arbor a long time but their atms are awful.. The atm services are still stuck in 1990. I go across the street to consumers. Bonuses for going to consumers vs arbor is can make cash deposits, can withdrawal in 1's, 5's, and 10's, and their atm have never been out of cash like arbor's has on multiple occasions.
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December 2022 by Joyce Z.
Arbor Financial is a credit union I trust! We've been with Arbor Financial for about 30 years. We started with them when they were Educational Community Credit union. I have never had any negative experiences with our credit union whether it was with direct deposit, automatic payments or a home equity loan. They are always friendly, helpful and ready to be of service!
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July 2022 by Kim B
Each time I call I’m on hold listening to same messages for 9-15 minutes that provides false information so I typically hang up .They never contact you when requested, approval isn’t in minutes and you have to keep calling to get updates, and the online system never works. Disappointing because they use to be my favorite. The building are great and face to face interactions, but not good for people who travel or don’t live close to facility. I have started to switch over to another credit union
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July 2022 by Chelsea Morning
Doesn’t really matter which one you go to but you will wait at least 10 minutes in the drive thru to be helped and their atms are so old you can’t deposit cash at them. They are quick to charge overdraft fees. I hate to say this but I like Huntington more.
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July 2022 by Steven Harmon
Can't get anyone to actually answer a phone or call you back
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June 2022 by John Vorres
Helpful teller . polite . He seemed like an excellent employee
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January 2022 by Michael Diamond
How many credit unions/ banks can you walk in to and see the shoes of the employees?? Love the personable atmosphere.
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May 2021 by Ryan Chapin
I am a happy customer!
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March 2021 by Zachary Frieben
Stopped by here to deposit into my savings. Very friendly and fast service, typical of Arbor.
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March 2021 by Charon Moyer
Great customer service always!!!
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January 2021 by Aalyiah E.
My husband is a member here so i was hoping that us applying for a mortgage through here would be as simple as it was for me in the past. I was WRONG. It's been over 4 days and we haven't been able to get a single response back but they had no problem pulling our credit lines. We've tried ever phone number and online chat to no avail.