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October 2023 by cherie gresham
Kind, caring, considerate and professional. Thank yall so much for fixing my truck!!!!!
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August 2022 by M K.
If I could give them zero and still have my review be seen I would. They are lucky that I know Troy personally or I would never do business or refer business there ever again. When I was there buying my car I brought my boyfriend and the sales manager sat there talking to him and handing him paperwork for my vehicle after both my boyfriend and I telling him multiple times that I was the one buying the car. The guy didn't even look at me until I literally said "I am the paying customer, not him, if you want to make any money today you need to start talking to me" and even after that he sort of talked to me but looked at his computer the entire time. After that my boyfriend hit a deer in his truck and we had the repairs done there. They did not replace his tire and all of his warning lights on his dashboard are still there and the truck was there over two months. I am not impressed and I do not recommend going there if you can go somewhere else.
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April 2022 by Jeffrey Wright
Had a slow start .but they went out of their way and fixed the problem .did a great job
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April 2022 by Gretchen Fischer
The staff are always very kind. Got us in and out with out any problems.
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April 2022 by Brenda Burns
Happy as allways I trust them and appreciate the honesty
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January 2022 by Andrew Frank
Great place to deal with everyone is very friendly
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October 2021 by Shawn Hurley
The Sale and Service Departments are GREAT! I would recommend them to anyone! Thanks Guys we love our 2016 Traverse!
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June 2021 by Flo Holowicki
Super friendly, great to work with and amazing! So kind and treat you so well!
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June 2021 by Jennaya Hibbard
Highly recommend!!! I’ve gone to 6 different dealerships in the last year trying to find one that could help me and Frank Beck stepped up to the plate and REALLY took their time to help me find exactly what I was looking for within the price I wanted to spend! Derrick was a great salesman and helped me through it all! Even post purchase, I’ve texted him a couple times with a couple of questions about my truck and he’s helped me greatly responding within the same day. I will continue to come back as I’ve had the best experience at Frank Beck!! Great customer service and their financial team (I think Brian was who I dealt with) was fantastic too! I even got a thank you card in the mail! Thank you, thank you, thank you to all who helped me and made me feel like family!!
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May 2021 by Mark Smith
The service manager,Gary, was very helpful and courteous. The oil change was quick.
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March 2021 by Barbara Hinderer
Very nice kind answer any questions that I had
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December 2020 by Jeremy Schneider
Colin was unquestionably professional. Answered all my questions and truly felt like he was there to serve me. I needed that compassion in a time of such anxiety!
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October 2020 by logancross09
Quick and easy in a pinch
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April 2020 by Kaylynn Meeker
Thank you for everything you have done! Especially during this pandemic. Always going above and beyond. I greatly appreciate it. Great staff throughout the departments.
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February 2020 by Brent Deck
Great friendly people and great work
