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October 2023 by Erin Barton
Desarae Wright has been my agent for several years and I would highly recommend Ottawa Kent because she is there! She is excellent! Thank you for all of your assistance over the years!
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October 2023 by Jennifer Patterson
You hired a crook...I wouldn't trust anyone with money with the last name GAINEY!!
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February 2023 by Tanya LeMire
If you need insurance of any kind, see Michelle M! She makes navigating the insurance world easy -- and will save you money too!
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February 2023 by Tom Jones
Quick, quality, professional service. They know what to do for insurance problems
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February 2023 by Sue Fitch
Great customer service and we love our Agent Karen Hopp!
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February 2023 by Michael Hopp
Karen is a great agent. She is very helpful in answering all my questions!
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February 2023 by Lori Buitendorp
We have had nothing but great service from Ottawa-Kent Insurance! Highly recommend!!
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February 2023 by Ryan Phillips
I’ve been a client with Ottawa Kent for many years, but what has kept me is the responsiveness of Desarae Wright. She Without asking reviews my policies to make sure I’m getting the best value. I current have Frankenmuth Ins for my home and auto, but don’t think you could get me to change even with an increase to the policy price.The value I get is one of the best investments I have. Even with claims, which we had a direct lightening strike on our home, water damage from a bad seal in a faucet and a vehicle being totaled from someone hitting me on the highway. Their customer service and attention to detail is something I’m willing to handle increases on.Taking care of customers, top notch customer service is rare these days but Desarae, Ottawa Kent and Frankenmuth have it dialed in… thank you for all you do for my family!
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February 2023 by jeanne boening
Very thorough evaluation of auto and home insurance. Jon Nagelkirk was very knowledgeable and helpful. If you're looking to change insurance companies, we would highly recommend this agency.
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February 2021 by Tim Mannard
I had a mess from my previous agent, which I brought to Ottawa Kent and they got it resolved quickly - and saved me money!
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February 2021 by Byron Hurd
Jon Nagelkirk has been the best insurance agent we have ever dealt with. Honest, proactive, easy to work with.
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February 2021 by Andrew Borrink
Karen Hopp has been wonderful to have as an agent. She has always taken the time to make sure our needs are met in every way. I would recommend her and Ottawa Kent Insurance company to anyone.
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February 2021 by Simon Carlson
I worked with Jake Westra on a new Auto and Huto Insurance policy. It was a wonderful experience that ended up saving me $1,200 a year! The quoting process was easy and fast. Jake also took the time to go line-by- line on the policy and explain what it all meant and how it compared to what I was currently enrolled in. I highly recommend Jake. He saved me money and got me better coverage in the long-run!
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February 2020 by Mary Nelsen
Pat Baker does an excellent job! Great customer service, attention to detail and always looking out for what's best for you, as the client.
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February 2019 by Rudy Malmquist
No contact, no service quality - always pushing me off to the insurer and their call center with any question whatsoever. Our rep quit - no phone call or handoff to another rep. I wont be working with this group again. - also 2 years to reply? Matt Tucker was our rep and it was a business policy
