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February 2024 by Jorge Aguayo
Had some battery problems, felt it was going bad and bought a new one. It worked or at least started and when bringing it back for the core I very much appreciate how January checked to make sure it was truely the battery making sure I put it on correctly and added grease correctly. Great service.
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February 2024 by Daisy Harris
Brittany R is absolutely amazing! Helped me with my battery and got me everything I needed to make the process super simple and easy
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December 2023 by C2Csissy
Stopped in for items to clean my interior and the rep took me right where I needed to be and was very polite and friendly. Great customer service as always. Never disappointed.
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November 2023 by Susan Rhoda
Absolutely amazing customer service! We have an old car and the battery and terminal was corroded. The clerk (Paul) spent considerable time with us helping to get the old battery out, the terminals cleaned up, and putting the new battery in. We were blown away by his thoughtfulness and helpful attitude. Best customer service we have ever received at an auto parts store. Very highly recommended for batteries and anything else you need.
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October 2023 by Hannah
Unfortunately I didn't have the best experience trying to replace my battery. They did a free battery test, which was nice, and found out it needed to be replaced, which was what I figured. AFTER ringing me up for a replacement battery, they told me I was going to have to install it myself because they didn't have enough staff. Apparently they needed 2 people, and one of them was going on lunch. They said it was probably a hard battery to install. He starts looking up a YouTube video and changes his mind, saying it actually looks pretty easy and I should be able to do it myself. And if I'm in a rush, maybe one of the auto shops down the road could install it for me? Or if I stopped in tomorrow at 7am, maybe they would have enough time to put it in.So I literally drove 2 minutes down the road to O'Reily auto parts where I told them what happened and the guy working jumped up and offered to install it for free, despite me not even buying one from their store. Took him 10 minutes :) Wish I would have gone there first! At least Autozone gave me the right battery lol.
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October 2023 by Daniel White
Very unfriending, if I had the time I would of returned my purchase and bought it else where
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October 2023 by Alex Zock
Quick efficient service with the parts I needed
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October 2023 by Breana Robbins
I came to this Autozone desperate. I was far from home and my car started shaking. Every auto shop in the area was closed or didn’t do ignition work. Autozone ran a code check for me and got me set up with the spark plugs and coils I needed. The associate helping me, January, was so patient with me as I had to exchange my wrench a couple times since I wasn’t sure which size I needed. January lent me most of the tools I needed to get my spark plugs and ignition coils changed, gave me a little discount, and helped me save money by buying a set of coils instead of individually. She also checked in on us in the parking lot when we were wrapping up. Seriously, January was an angel. I wouldn’t have been able to get home without all the help this team gave me! I hope I never end up in a situation like this again, but if I do, I know where to go.
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September 2023 by Kathy Eilar
Very helpful and affordable. Staff was amazing. I felt very comfortable and listened to.
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July 2023 by Robin Smits
January went above and beyond to ensure that I had the parts I needed. Great customer service and representative for your company.
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June 2023 by Harmony Charles
Stopped in to ask about a headlight replacement bulb. No other customers in the entire store, three people working at the front counter. First guy acknowledges me by saying he doesn't even work there. Other two actual employees choose to ignore me one of them even made eye contact with me but no one bothered to greet me or offer to help. I turned around to leave and the guy who 'doesn't even work there' calls after me '"but what did you want mam"? I continued walking out of the store and said "someone who wants to do their job...I'll go elsewhere ".Drove 2 minutes further down Chicago drive to a competitor, was greeted upon entering the building and assisted in less than 3 minutes. Take your business literally anywhere but AutoZone.
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May 2023 by BUREGYEYA GODFREY
He was friendly, professional. He also replaced bulbs that were burnt out. and taught us as he did everything. Please see that he is commended for a job well done!
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May 2023 by Waisana Ali
They give good and complete information. helpful workers, they know exactly how to find what you need and will go out and help you figure things out in your car and install simple parts.
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May 2023 by KAYIZI CHARLES
My Best experience share today. The first time I came in was to purchase a new battery for my car and I was recommended the more expensive one which I ended up buying.
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May 2023 by rudasunikwa Seth
I am very appreciative and want to thank-you very much for all you do!!! He helped me resolve my headlight problems and I am back on the road again and much safer!!!