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May 2024 by Lynn Warmack
never been there!
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February 2024 by David Lowery
I never visited the landfill in Jackson, Michigan
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December 2023 by mark sears
Very unreliable pickup.
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November 2023 by Rachael Lewis
Friendly service that was quick and stress-free!
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June 2023 by Victoria Holtzman-Brown
Over charges for a once monthly service, then trys to over charge if dumpster isn't filled "just right"
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June 2023 by Donia Collier
The only reason I am not giving 5 stars is because no extra bags are allowed, even for a fee. Other than that, they are great & an excellent value.
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April 2023 by Bernie Poegel
Service is ok, sometimes the lid is left open and fills with rain or gets blow over in the wind, this is challenging for me as I'm handicapped.
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March 2023 by Deborah Brooks
Great company
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February 2023 by Sarah Bryde
Great Service. Great Prices.
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February 2023 by Pam McCoy
If you like paying excessive fees in addition to your service fee, this is the company for you. You have to request a credit when they know full well they did not service your address due to driver shortage....but sadly they aren't different from the rest so, just pick one. They'll all treat ya the same
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February 2023 by James S.
Service is good, drivers always seem friendly. Would be 5 stars except for this week. Usually pickup happens between 1 and 2pm so i take the can to the road then. I live where there are few wind breaks so mid day winds can blow the can over and i dont like trudging farm fields to pick up my trash. Service this week showed up around 9am unexpectedly... no problem, i called and spoke to customer service to let them know the situation and the drive did their job its just WAY earlier than expected. Can is full so i scheduled a pickup for the next day. The lady tells me "Ok, your scheduled for pick up but it must be out there by 6am for the recovery team to get it.". Ok no problem. Get the can out there at 5:45am.... can gets knocked over around 10am... clean up mess.....can gets knocked over around 2pm...clean up mess....its 7pm now and im pulling the can back to the house... waited incase i heard incorrectly on the am/pm... i know i didnt hear incorrectly but ill give em an out if they showed up...-2 stars for two complaintsFirst - if anything changes with consistency of pickup... just send an email stating a possible change in pickup time... it would be no problem... ill track your pick up for a week and make sure the cans there when you pickup.Second - if you tell me to do something to ensure its picked up later... folow through please...Again the drivers never skip the stop and are always friendly.Add on after owner "response":Before copy pasting a quick response to a lower than 5 star rating... read the feed back... have detailed above in the original post exactly why i gave the rating... improve your managment and maybe the next person that rates you will not have to deduct stars.
