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May 2024 by Melissa Stevens
I visit all of the Wild Bill stores in Jackson and Brooklyn. I always have good service, no matter which one I go to. However, I live very close to the one on E. Michigan Ave, so I visit that one the most. The store is always clean and stocked well. All of the shelves are in perfect order, and rarely have I ever needed something that they did not have in stock. All of the employees are kind and courteous, but a special shout out to Dylan. He's very personable, respectful and seems to really enjoy his job. All of the employees are always very attentive to the customers and it's nice to be able to get in and out of the store quickly when you're in a hurry. I can honestly say, I have never had a bad experience at any of the locations. It's nice to know that no matter what store I am visiting that day, there is no doubt it will be a positive experience!
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May 2024 by Jennifer McGee
Awesome customer service! Very informative! Dylan was great!!!
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May 2024 by Tyler Kennedy
Every since chase and Justin and Paris left this store it’s gone down hill! Quick fast and in a hurry . Chase the manager would always make sure the chew was in stock, and logs being held for me.. He kept up on the cigar room. Went in the other day they, couldn’t tell me when the truck was coming and the cigars I bought were starting to turn! Also the cigar room was not warm and misty like it normally is. It felt dry. I’ll be making the drive to Ganson from now on, which’s sucks bc this one is 2-3 miles from my house. But I’d rather make the trip and have the great staff and the up keep. They know my orders they know my cigars! Shout out too the old staff!
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May 2024 by R E
Out of all the Wild Bills in town, this one has the best customer service, kind & educated staff. Any questions I have for products is always answered quickly. Never have I have any bad interactions with the staff. 99% of the time were joking arpund. It's like walking into your own home, if you lived at a Wild Bills.
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May 2024 by shaquille oatmeal
Staff was very respectful, and the items a good quality
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May 2024 by David Billings
We Go all over with our busy daily lives and not to many people stand out and help you out...Dylan in the store took the time out to walk me through quitting vaping and the process that he's using!Thanks Dylan!
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January 2024 by Emily Pettit
The staff was friendly and knowledgeable about their stuff! Super helpful on finding a good cart battery for me.
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December 2023 by Sarah Arnold
Trash customer service, with a disgusting manager to boot. Don't ever come here.
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October 2023 by Tina Lewis
Terrible service will not be returning
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September 2023 by Stacey Nelson
This review is for the employee, Paris, only. She is usually the one who waits on me. She is a kind soul who is genuine and wants to help. One day, she mentioned she was in a war with another shop across town. I bought a lighter to help and when I inquired later if her store won, she confirmed. Paris helped my friend by offering her an unopened box of wraps, instead of buying the whole opened box. I love going to this store just because Paris works there.
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July 2023 by Jimbo Martin
The girl with gauges doesn’t know her job very well, sold me the wrong juice after telling me twice she had a 3mg. Won’t go back
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July 2023 by Amy Gales
I just went in here to buy cigarillos with my 18 year old daughter and the man at the counter wouldn’t sell to me (I’m 38 you guys) and she wasn’t making a purchase and only touched one product and the product she picked out he said she was allowed to buy but the other too that she had nothing to do with that I was buying he still couldn’t sell to me just because she was in the store!
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June 2023 by ron rentfrow
All I can say is the staff knows whatThere doing. best place in Jackson
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March 2023 by Gina Lawrence
Always has the best deals on my vapes ❤️
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February 2023 by Diana Brown
Always super friendly and helpful.