-
June 2023 by Brett Belding
Took my M998a1 to Watson Diesel after I had a horrible experience at (MDP Mike diesel performance) Deal with absolute confidence when dealing with Watson Diesel. They are true professionals. Honest mechanics!!
-
February 2023 by James Lueras
Their warranty blows everyone around here out the water and their all good people in there to deal with.
-
March 2022 by Max S
Website "not functional" -- took my name, address, email, phone number on 2/8 for an order. I sent several emails to follow up and tried calling. Finally was able to reach them on 2/22. I was told their website is "non-functional" -- and they looked up what I needed to order. Gave me a higher price than advertised and were out of stock so would need to be drop-shipped. I tried explaining they need to take their site down instead of stealing information and the person on the phone said I am wasting their time.FRAUDULENT SITE, STAY AWAY.
-
July 2021 by FpvU&Me
Worst customer service. The lady was so rude on the phone. assumed the part I was looking for was discontinued before I could tell her what part I was inquiring for! And then hung up on my. I called back and asked her why she straight up hung up on me. And her excuse was that she had another call. Wow the audacity of this lady. I'm not sure how these people stay in business I will NEVER buy anything for these people.
-
June 2021 by Mike Landers
Had to take my duramax in for repair and these guys went above and beyond what they said to have a happy customer. Their warranty blows everyone around here out the water and their all good people in there to deal with. Not sure who to trust with your diesel their it . Repair( complete engine build)
-
June 2021 by Dakotah Davedowski
4 1/2 months and counting on my pickup. MULTIPLE time frames of “2-3 more weeks” given by them and still no further progress made when I call at the end of the 3 weeks. Customer service and scheduling is by far the worst I’ve ever dealt with anywhere. Unable to get a straight answer from anyone at watsons at this point and feeling like I might never get my pickup back.
-
March 2021 by Jason Mulcahy
Very happy customer here. My pickup truck went into limp mode, service engine light came on. Next day called Watson's and was told to bring it right in. They called that afternoon and had 2 codes to look into. Next day got a call and had it fixed and running great.
-
March 2021 by Shelly Howe
Service is fantastic!
-
June 2020 by Dylan Alder
i had an appointment for Friday and called ahead to make sure i was good to make the drive . he said no problem come on in and then 5 minuets later i was called back and told he let another shop borrow his equipment so he couldn't do my job and needed to reschedule . i think he should've put his customer before the other shops customers knowing on his calendar that i was coming in all week . not satisfied with this company and wont ever go there
-
June 2020 by Vincent Cerniuk
My semi broke down and Kyle was awesome to do business with. Not only did my truck break down,but the wrecker pulling me broke down also. Kyle waited way past closing for us to arrive and even gave me a ride to the hotel. Now I was stuck needing an ECM he could've hammered me on the price, but the great business and person that Kyle is he took care of a broken down trucker with diesel fuel pouring out of the ecm and found the main problem and fixed both. He was super fair on prices and if I'm in the area I'll definitely go back and refer anyone to Watson Diesel for repairs or upgrades. Thanks again for you hospitality, honesty, and great service. Vince Cerniuk..
-
December 2019 by William Scott
Very nice place and friendly people
-
November 2019 by Andy Obryan
Great people to deal with, Kyle was straightforward and very helpful. I’ll definitely be going back and referring people to them
-
August 2019 by Ron Wellington
Very helpful and knowledgeable in getting parts (EGR COOLER)! Definitely will go back for my Duramax parts.
-
June 2019 by Mark Cross
Quality work, honest people. best in tri county area
-
April 2019 by Kendra Draper
My husband just had a lot of work done on his diesel truck today by Watson. We were referred to them by a friend and they went above and beyond to get his truck done. They stayed hours after closing time. We've never experienced such amazing customer service!
