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May 2024 by Marcus Maddox
This post office will falsify information amd implementat it into their system. They withhold your packages if they are from Aliexpress and there're multiple orders from different vendors. They will hold your package ransom and not put the alleged counterfeit into the system. They will falsify the federal system and mark as redirected by sender.
There isn't enough crayons and time to sit and explain to them. They see China, they assume fraud. Either ignorance, or discrimination. I have filed 6 federal complaints with the Office of Inspector General of the Post office. I am currently consolidating all of the fraud, that the USPS on ELM in Jackson, MI has done for my attorney. The only way to stop this is to file a federal lawsuit.
If you want to order from Aliexpress, it is your right. American companies have sent them our jobs and charge us 10xs what they pay. Cut out the middle man.
A lawsuit to compensate every Jackson county resident who has falsify had their packages withheld and extorted will be compensated.
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March 2024 by Will (Glitched Reviews)
Why are 3 of my packages arriving in Detroit and being sent here in Jackson in the county where I live then sent back to Detroit then back here to Jackson to get delivered???? Something isn't right about that?
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December 2023 by Univxrse
You can never get ahold of anyone so calling is pointless. They’ll claim they can’t deliver your mail due to not being able to access your location which isn’t true. Would give 0 stars if I could. Deplorable customer service
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November 2023 by Jeremy Richmond
Marking my items as delivered but never delivered. Losing valuable packages in transit. Just a couple of the things I have experienced recently with USPS in Jackson. This is awful. I'm out nearly $200 because of the mistakes at USPS this year alone. If you have other places to use for shipping I would highly recommend using them over USPS. Customer service is impossible as well.
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October 2023 by Oleg Gutu
I called 6th times in different days and nobody answer the phone.
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September 2023 by Velvet Jazz
USPS IN JACKSON IS SCAMMING. Just this year myself and neighbors have had many packages misdelivered or marked “delivered” and never arrived. I had two bubble packages delivered with contents stolen. SUBMITTED COMPLAINT, NO RESPONSE.
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September 2023 by TC
Absolute joke, had a package supposed to be delivered today that I needed to fix my vehicle but instead of it coming to my house it was sent back to distribution center in Detroit after just coming from there yesterday. This place needs to be audited by usps higher ups badly
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August 2023 by Mike Jenkins
Absolutely horrible experience. Even worse customer service. I had to get the Jackson county sheriff involved to actually get any help. Mr Ransom deserves to be fired. Cussing at customers, lying to customers and then refusing to even answer the phone after he hung up on me. Then hides when I go in to try to get answers. Absolutely worthless!!!
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August 2023 by Brett Belding
Third time now that carrier has dropped off a package without getting my signature-but notes that I signed for my package…and now it’s missing !!! this is fraud !! ANSWER YOUR PHONE!
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June 2023 by S B
Screwups with packages, A LOT. I can count offhand at least 5 times times so far this year (it’s May) that I’ve had packages go missing or received my neighbor’s package. Service is getting WORSE.
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April 2022 by Heather P
Twice in the last couple of months I've put small padded envelopes into the mailbox at the Jackson Distribution Center (1500 N Elm Ave) and they have been put aside and not scanned into the system for a week or more. The last time I posted them on March 21 and they weren't shipped until March 31. I'm afraid to use this mailbox!
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February 2022 by Ron Trusty
Unreliable , mail sometimes arrives at 9 am sometimes 8 pm .. coupons have been taken out of my mail several times , I have informed delivery that scans all my mail , it they show up in the scans but never deleivered
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December 2021 by Lisa Lonce
Terrible phone service can not reach anyone The automated system is terrible I can’t understand you have to time and when you want to talk to a representative you cannot talk to one because it doesn’t not understand just terrible
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November 2021 by lonnie hawkins
This place is a joke from management on down to the delivery drivers multiple times I've had packages not delivered and there's no way to call up there it's all automated
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October 2021 by GetLit Lighting&Pyrotechnics
Poor customer service. Cant talk to a human there
