“The manager was absolutely amazing! Such a sweet lady. Her daughter was having her first baby, and even then she went above and beyond for her customers.The check in needs to be fixed, it took so long to get everything approved and I ended up having to go inside so I could even get the help with the online approval part and for the key even though I set it for contactless pick up.”
“I won't deal or try and work with any other U Haul dealer in my town, except for Kelly at Compass Storage on W Michigan Ave, nobody wanted to try and find me the rental I needed, except for her, going above and beyond, to keep her satisfied and loyal customer thank you Kelly and Compass Storage”
“I have been to Star Truck Rentals in Jackson twice now for an annual DOT truck inspection on my F-450. They have always been very nice and very helpful. They always get me right in and right out. I would recommend them to anyone who asked me.”
“Had a problem when I got it running took it back jack fixed it , took it home ,got all my brush cleaned up, good costumer service. I'll rent from there again.”
8:00 AM - 12:00 PM
3473 Ann Arbor Rd, Jackson“Rental hours were wrong on website, so when I came to get the equipment at days' end, they were locked up and dark. I left a message with my complaint, and they called back an hour later to open the shop just so I could get it. Did all he could to make the situation right. I was going to leave bad feedback, but this gesture of trying to make it right changed my mind. Would do business with them again. (assistant was a bit more surly than the man (probably owner) I dealt with to get the equipment)”
“John was efficient and helpful. He even helped me figure out a dolly problem I had. Large selection of all supplies needed for moving. Tons of rental vehicles of all sizes for rent. Prices are also reasonable. Clean store. Great hours.”
7AM - 7PM
2925 East Michigan Avenue, Jackson“The gentleman who works here was extremely helpful with connecting us to our trailer, and helped extend our rental. It’s hard to find available trailers in Hillsdale MI, and this was our best option. Their customer service made moving so much easier and less stressful. 10/10 would recommend renting from this place!”
“Colleen was amazing. She made that place beautiful. Thank you for everything.A yr and a half we never had to worry about our stuff. Colleen you and your staff was amazing. Thank you.”