Rite On Auto Sales Jackson aims to provide a new car experience on a used car lot, emphasizing customer satisfaction as its highest priority. The business focuses on putting customers' needs first with competitive pricing, knowledgeable staff, and superior customer service to create a simple, enjoyable, and painless car buying experience. Reviews highlight transactions that are smooth, with staff described as honest, fair, professional, upfront, patient, and extremely helpful. Specific mentions include staff going above and beyond, assisting with out-of-state purchases and shipping, sending videos, answering all questions, and working to find the right vehicle within a customer's price range. Customers report the cars received were better than expected and recommend the service to anyone looking for a good used vehicle, noting the experience was great and amazing.