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January 2024 by KalinT29 gamer
Huge thanks for all the great help from MSA Allee Whitehill at Blue Ox on 408 E. Ganson Street, Jackson, MI 49201. I have banked with Blue Ox for many years and Ms Whitehill has provided great help and service along the way! Thanks so much, Travis and Kalin
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December 2023 by carl word
I just want to share a special thank you to Ollie for her patience and due diligence in the midst of a crisis for myself as a senior member. She was wonderful I give her raving reviews for patients, for her kindness for her ability to continue to teach me how to navigateThroughout sophisticated system. Thank you BLUE OX CREDIT UNION! Thank for standing the test of time never leaving our community you are amazing I’ve been with you guys for 30 to 33 years now appreciate you don’t ever change God bless you and continue to be servant leaders for our community!Blessings!Carl R Word
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December 2023 by Tara Grimes
Darrin helped me to refinance our house. He was friendly and knowledgeable. He answered all of our questions and was always quick to respond. He was great to work with.
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December 2023 by Sierra Rodriguez
Have received great service over the years I’ve had my account open. Darrin has always been my go to for any questions I might have and is always available and a pleasure to work with.
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December 2023 by Nancy Lewis
Megan and Manager Lisa at Jackson branch were so helpful in getting my overdraft set up and my line of credit in order! Life changing- thank you!
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November 2023 by Brandon Ekins
I called in with questions regarding my account and somehow was connected to Darrin in the mortgage department even though I had questions on my credit card account. He was very knowledgeable and was able to answer all my questions and explain in detail about what the issue was without transferring me. Thank you for the quick service Darrin!
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November 2023 by Patricia Hughes
I had a great experience with Allee at the Jackson branch. She is very personable, made the time we spent together enjoyable. Thanks.
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November 2023 by Khristina Kelch
Darrin was very helpful in assisting me, he answered all of my questions, and was extremely kind. He really went the extra mile!
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September 2023 by Clayton and Marie Glover
worse bank ever. Shutting down my deceased parents account. I am the only living relative and they're fuse to tell me why or where the money is!
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August 2023 by Priscilla Gochanour
I have been with this credit union for over 30 years and their Services have become horrible almost non existent since Blue Ox took over.You have to call the 800# to talk to anyone, then have to wait for a call back from somebody at the local branch. No more drive through live tellers, only 1 ATM at the single branch in our area, which has now closed its lobby and open 1 day a week for appointments. Supposedly this was done so the tellers had more time to do their work and to work directly with members…this week I made my 3rd attempt, this year, to receive services by appointment, only to have it cancelled or told I can’t do what I need to do!I set an appointment for notary this week, I received a call about 4 hours later stating they could not provide this service that day or within the next 2 business days after my scheduled appointment and I needed to reschedule for a week later…told him I need it by Friday and he said sorry, we can’t help you with that.I think it’s now time to close both of my accounts and move on ?
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August 2023 by Chris Newman
Just in case any of you were thinking about banking with BlueOx Credit Union, PLEASE DO NOT! They are trash! They love the hidden fees and will let companies overdraft your account so they can get more of these type of fees if you don't realize fast enough! This is the 2nd time they let a company overdraft and run my account negative! My debit card was lost, and when I updated my card info at Xfinity, it automatically checks "autopay" and makes you manually uncheck it... if you realize it was checked, you can immediately uncheck. If not, you're SOL. Well, I didn't realize this, and they automated billed me today, and it took my account negative... which you would think couldn't happen, but here we are! Now, this isn't a crazy huge deal except for the fact that this is done on purpose to collect fees! Same as when you pay your bills in a certain order, but the bank pays out in a different order, which sometimes causes accounts to go negative. That benefits the financial institution because it can cause overdraft fees... BANKS MAKE MILLIONS A YEAR BY CHARGING POOR OR FINANCIALLY BURDEN PEOPLE MONEY FOR THESE FEES THEY DO NOT HAVE! This system is rigged to favor corporations and CEO salaries!!! Be aware that banks and credit unions are in this to make money off your back... they are trash!
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June 2023 by Mrs Wilson
This bank is so pathetic. Horrible customer service..they steal from your account..make mistakes reporting to the credit bureau..look at the reviews, and judge from there. This is a disgrace to jackson having this bank in this town..I would be embarrassed to even say I worked there. It's like a illegal mobster handling your accounts.Makes me sick I even had to give a star..trust me it wasn't by choice..
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May 2023 by Josh Simons
Worst bank I have ever gotten an auto loan through, so many hidden stipulations, they kill you on intrest, claim they can’t do any better on intrest and if you want to refinance you have to pay for it, another bank got me my sports car on 3x less the intrest rate blue ox was offering to their TOP TEIRS, pathetic. To save headache I would not recommend anybody to bank here.
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April 2023 by Luke Saterelli
If I could give them a 0 rating I would, these con artists have done nothing good for anyone I’ve heard from…
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March 2023 by Anton Krebs
Awful place. Wast of time. Set up account only to realize the charge 20 bucks to cash checks with there name on it. Con artist. Do business with neighborhood crack addict you have better interest rates
