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May 2024 by Nathanael Mulvihill
Wow, just wow. I have had them frame at least 10 different items for me and I receive amazing, personalized service every time. Whether a full custom job or one of their many off the shelf frames they always help me find the perfect look. I would not say they are cheap, they shouldn't be, they are the best. Turnaround time is quick too.
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May 2024 by Chris
Absolutely fantastic establishment. From the moment I walked in the door, the staff were super friendly, helpful, and full of ideas to bring my custom framing project to life. I asked for a wolf pack design for the pictures of my friends and I. And the result was incredible. I love it, and will cherish it always.
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January 2024 by Dog
Loved the work they did for me! I did framers choice and I can honestly say it looks fantastic
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November 2023 by Benjamin Jones
Aimee and her team do an amazing job on every project. They are creative and talented, and they never charge more than quoted.
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August 2023 by Steve Lane
Initially, I wasn't too impressed. Only one person works there, so you have to wait until the customer makes up their mind before you can be waited on. Once they finished up, Bailey was very friendly and extremely helpful.My complaint is that it takes forever to make a frame. I've been waiting over a month, and still no word if it's ready or not. Their so-called "due date" has long passed. A call or text would've been appropriate.Update a month later:As it turned out, it was a breakdown in communication.Aimee, the manager, actually texted me a week after I dropped it off, saying it was ready. For some reason, I never got that text. And, if course, I overreacted.Since that initial visit, I've learned that they go above and beyond to ensure complete customer satisfaction.The personalized service and care that they portray is unlike anything you'll find in shops similar to this caliber.This is something that is becoming harder to find. Genuine customer service, professionalism, and a friendly attitude.This was my first time using this shop, but it certainly won't be my last. For the quality of frame that I got, I was pleasantly surprised by the cost.The frame is perfect to go with the picture of my beautiful mother.I would recommend this shop to anyone who has any kind of framing needs.
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August 2023 by Karla Hard
Aimee and Bailey have an amazing ability to gear you toward the perfect mat and frame. I don’t have an eye for that and I love that I can trust them to choose for me and it always turns out awesome. I highly recommend them.
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July 2023 by Kristen Ann
Unbelievable customer service! Do yourself a favor and use this fantastic business for any printing or framing needs. I ran into a printing issue for a baby shower the morning of the shower and struck out at two stores for the same day print request. To say I was stressed is an understatement. Found myself at I’ve Been Framed. Aimee was gracious and reassuring when I explained my situation. She took my flash drive and supplies, said she’d take a look at it, and told me not to worry. Less than 2 hours later Aimee contacted me with the news that my items were ready! It turns out she had an issue with a product I provided for one portion of the project and instead of abandoning that part of the project she found a solution. She even cut out all of the favor tags for me! I’ve Been Framed will receive my business again.
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February 2023 by Greg Filter
These people are the best. They are most helpful. Everything I have had framed has looked great. On one occasion there was extra effort in the matting to give a special look. Sure you can get a frwme for a couple of bucks from a mass merchant, but your stuff will not look the same. Come and see these pros.
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January 2023 by Joe Rise
Great experience and dog friendly! Had three pictures framed for a very reasonable price. Also brought back a picture that I had a slight issue with the next day and they took care of it in less than 3 minutes. Highly recommend
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December 2022 by Hannah Cottingham
Amazing experience! Bailey was so great to work with and helped me pick out everything cohesively. She made the process so fun and easy! Turn around time was fast too!
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August 2022 by Hannah Gilliam
Amazing experience! Bailey was so great to work with and helped me pick out everything cohesively. She made the process so fun and easy! Turn around time was fast too!
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August 2022 by Hannah G.
Amazing experience! Bailey was so great to work with and helped me pick out everything cohesively. She made the process so fun and easy! Turn around time was fast too!
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June 2022 by Bill L.
If you have anything of value do not take it to them. Absolutely lied to our face after inspection of damage. We are forgiving of mistakes until they won't own up to it
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May 2022 by Greg Mears
Double Kudos to Bailey! I was attempting to make up a shadow box to honor my brothers Military service. I finally gave up and realized I needed a professional to help me get the desired results. I spoke with Bailey and she knew exactly what I needed. We discussed some of the tribute boxes she had done and settled on what was needed for my project. I picked up the finished product and was blown away by what she was able to do. I would recommend the folks here for any framing or shadow box project you have.
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November 2021 by Maria Cancro
The shopkeeper was very friendly and very courteous in helping me pick out the perfect frame for my grandparents wedding portrait.
