“I had a great time working with Chris P. She helped me choose sofa and pillow fabrics that coordinate well with my living room, and to design a dining room set that’s exactly what I’ve been looking for but couldn’t find anywhere else.”
“First time at the Jackson furniture outlet and the customer service was phenomenal. We were able to leave with a couch same day unlike some other furniture stores we tried. They loaded everything up for us, wrapped the couch and even took the legs off for us and we were there for probably a half hour start to finish. Friendly, knowledgeable, and did not push sales at you. High recommend this place.”
“This is such a beautiful shop! The owners are so kind. Last year at Christmas I bought my oldest son a stocking and since adding another child to our family, I wanted a matching one this year. I didn’t see a matching one, so decided to ask and the owner told me she had one left from last year in storage and went and found it for me! I am so grateful that she took the extra time when she really didn’t have to. I really appreciate the customer care. I love having matching stockings for my boys. They are absolutely beautiful!”
“Great (and dangerous LOL) place to shop. They have a LOT of everything for cakes, cookies, chocolates, etc. They have wonderful, friendly, VERY knowledgeable staff to assist and guide you in your purchases when needed.”
“Fun place to poke around. So many ideas for gifts and cards for the special people in my life. Be careful not to venture too far into the back of the store. There is an un-posted "Off Limits" area that I accidentally stumbled into, and was quickly sent back out to the "public area". Be sure to say hi to Agnes, a full time feline resident who likes to hide under some of the clothing. She doesn't realize that her swishing tail gives her away.”
“Great selection, especially for seasonal decor! My mom had a blast and I found some inspiring items for myself. Will definitely be back to take advantage of the sale!* Large selection of decor* Fun for browsing with family* Upcoming return for the sale”
“On September 1, 2023, I had an awesome experience with Lauren at the Jackson, MI Joann store. I am new to Cricut machines and she was very knowledgeable about the different machines and accessories. She took all the time I needed to help me make the right decision for my needs and I learned so much from her. She is a great asset to your staff!”
“Awesome experience... Thank You and shop locally it's cheaper and better quality! Just moved from FL and that company warehouse place, stated it would take up to a month and then couldn't give an estimated delivery date. Was not interested. I don't see how they can sell furniture with no close delivery dates. We ordered, last Wednesday and had our order delivered this morning! Another plus to shop local! Will make more purchases soon! Great job guys! ???”