Great Lakes Ace is a friendly, locally owned hardware store that offers a wide range of products and services. Customers appreciate the knowledgeable and helpful staff, who go above and beyond to assist with questions about products both in-store and online. The store is known for its convenient layout, making it easy to find items quickly without the hassle of big box stores. It carries everything from power tools and outdoor equipment like riding mowers to small items such as nails, screws, and keys, often allowing customers to buy only what they need. The staff is experienced and attentive, especially when it comes to painting supplies, with knowledgeable staff ensuring the correct mixing of paints like Benjamin Moore. They also provide personalized customer service, such as programming keys or addressing checkout issues with professionalism and care. The store is a great place for DIYers and professionals alike, offering fasteners, paint, grills, fire pits, and sauces for outdoor gatherings. For those pressed for time, online shopping with home delivery or pick-up options makes it even easier. Overall, Great Lakes Ace is praised for its friendly service, quality products, and commitment to serving the local community.