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September 2024 by For Goodness Cakes LLC
We have multiple policies for the business, rental, house and vehicles through Dale Robert. I am beyond impressed with their service! Anytime I have a question they are right on it and helping me out. The peace of mind knowing I’m in good hands is so appreciated.
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June 2024 by Nelda Bass
Great staff ,very nice and friendly. They are willing to help and answer all your questions
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May 2024 by Kmh
Ruth helped me immensely explaining the options very clearly and taking time to find my best choice. Couldn't ask for better customer service, Ruth is the best
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May 2024 by A Lopez
My agent Natalie is great, she is cordial, bilingual and knowledgeable, she is very efficient and personable, asking all the right questions to make sure the quotes are accurate and cost efficient. I definitely recommend this agency.
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May 2024 by david styx
If being with Statefarm insurance for over 25 years means anything? It does not. At renewal of April 28, 2024 they increased my rate to $1880 from $900 last year, no changes, escrow account paid, this is how this woke DEI corporation values customers. State farm and Napoleon, mi agents have told us after submitting bill aprox April 6, 2024 for bill due April 28, 2024 it will take 2 to 5 weeks for refund, so now I pay because they got the money early. very unprofessional
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March 2024 by Daniel Weaver
Can't get a straight answer from anyone why they totaled my truck. I've talk to 8 different people from claims dept. Which I found out they out sourced their job. Two people from Dale Roberts office never called me back with anything I ask for. So there you are screwed.
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March 2024 by Sandy Wilcher
My agent Natalie is phenomenal and all of Dale Roberts staff is knowledgeable friendly and they go above and beyond to making sure you understand and feel comfortable with the policy you choose.
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October 2023 by Brittany Maples
Love this office. Everyone there is kind and helpful. After I totaled my vehicle they helped me thru the whole process with no hassle.
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October 2023 by Jenniffer Siero
Every interaction I've had, no matter the agent, is always a pleasant experience! Everyone is so friendly and helpful! I love them so much that even though I've moved a couple hours away from their location, this is STILL the office that I deal with! I've been with them a long time, and I don't foresee that ever changing.
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September 2023 by joy merklinger
Nathalie was so amazing at getting us all set up with new insurance! We saved a ton of money and now have way better coverage! Thanks Nathalie!
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September 2023 by Brandee B
They are always so kind and quick to get back with you. Great agents.
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September 2023 by Nicole Maitland
Super friendly and helpful
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September 2023 by Steve Wisdom
Love these guys
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April 2023 by Douglas Shears
Dale and the staff are amazing. They are one of the few businesses that have my best interest in mind.
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March 2023 by N Baumann
I have been with this agency for over 15 years and couldn't be more happy with their service. Not a single complaint. They have always been very communicative, kind, and helpful above and beyond any expectations. I would highly recommend them to anyone looking for high-quality coverage and service.
