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October 2024 by M T
I just moved to Jackson and am so glad that I found this place! Dr. Whitmer and Amber are the best!!! They are very knowledgeable, ask all the right questions and are very friendly and caring. I feel like we are on the same page when it comes to my dogs health plans. I am so grateful!
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August 2024 by Kristie B
This hospital acted as amazing Good Samaritans when I was desperately trying to find help for an injured kitten I found in the middle of M-50 and the Humane society didn’t have a vet on site.
Of course my hope was the injuries were not too severe, but when the kitten was examined it was determined the best course of action was humane euthanasia. I am thankful that this little one went over the rainbow bridge with a full belly and feeling the care of these awesome people.
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July 2024 by Deborah Harris
We Love love love Amiee!!!! TeddyB loves his spa days!!!
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July 2024 by Nikki Schnebele
Dr. Whitmer knocks it out of the park. Super thorough and has an excellent approach to difficult cases. Thank you so much for your help, lovely vet clinic!
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June 2024 by Monica King
2 wk antibiotic shot for my cat's UTI . All is good!
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June 2024 by Greg Hiatt
I would go back there again they make a paw print for you when you lose your loved one
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June 2024 by Roger Aldrich
I took my dog there for her yearly check up and she loved it there there were very gentle with here she didn’t even know she was getting a shot
. There whole staff was very caring and gentle with her I would recommend them to anyone that needs a Vet service.
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June 2024 by Mary Winters
They were so patient with my sweet baby boy.
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May 2024 by Pam
My dog had a comprehensive wellness exam and treatments by Crossroads on May 5th. Because she had been ill on May 1st, she did not receive annual shots on this visit. We were able to get a July 9th appointment for her shots. On the July visit we were AGAIN charged $80 for a comprehensive wellness exam. When I responded with feedback to Crossroads on dissatisfaction on having to pay for yet another comprehensive exam after just having one in May (2 months), we received a certified letter informing us that they would no longer be caring for my dog. I had already informed them during the feedback that we would be taking our dog elsewhere so the receipt of a CERTIFIFIED letter of their action in response to honest feedback was both a surprise and disappointment. I strongly do not recommend Crossroads Animal Hospital due to the owners actions.
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May 2024 by Gladis Borchokaweitz (BludySt00l)
Great staff they really care about the animals
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May 2024 by Roni J
Traveling professionals that travel with pets. One of our little guys had a problem. This crew got us right in and were amazing! All of the staff we so nice and did a great job with our little guy! Caring, personable and efficient! Highly recommend!
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May 2024 by Bernice Polk
I love Dr. B and the staff. Since .y Dory was Diagnosed as a diabetic, Dr. B has been there for us with every concern we've had. Love, love, love this place and staff.
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May 2024 by Pk U.
I'm late posting this review. My dog had a comprehensive wellness exam and treatments by Crossroads on May 5th. Because she had been ill on May 1st, she did not receive annual shots on this visit. We were able to get a July 9th appointment for her shots. On the July visit we were AGAIN charged $80 for a comprehensive wellness exam. When I responded with feedback to Crossroads on dissatisfaction on having to pay for yet another comprehensive exam after just having one in May (2 months), we received a certified letter informing us that they would no longer be caring for my dog. I had already informed them during the feedback that we would be taking our dog elsewhere so the receipt of a CERTIFIFIED letter of their action in response to honest feedback was both a surprise and disappointment. I strongly do not recommend Crossroads Animal Hospital due to the owners actions.
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April 2024 by Karen
We have been taking our cats to Crossroads for several years now. We really like Dr. Whitmer. The practice is very organized, and they have good staff.
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April 2024 by Cindy G.
Please get a second opinion before accepting any opinions from these Vets. Dr. Bouverette included, unfortunately. Dr Whitmer informed me without X-rays that my 3 yr old cat had stomatitis and all teeth must be pulled. When I asked Beth Bouverette for her opinion this is what she texted, "this is Dr. Bouverette. Sorry for the delayed response. I agree with Dr. Whitmer's diagnosis of stomatitis and I very much trust her years of dental experience. I've seen some amazing results from her oral surgeries in the 5 years that I've worked with her. Would you be interested in talking to another client/pet parent that's recently gone through oral surgery with their cat? ". Apparently Dr. B trusted Whitmer... I took Luna to Grass Lake Veterinary for an exam and I'm happy to say Luna had X-rays after her teeth cleaning and it was clear that she didn't have Stomatitis. Which Crossroads tried to convince me that she needed all teeth removed. So unfortunate, that many pet owners may have just trusted Dr. Whitmer and had their pets teeth removed, which was Whitmer's plan. No doubt she's good at it. My question is why? Luna didn't require any teeth removal and no longer carries a diagnosis of Stomatitis.
