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February 2024 by helen beebe
Because the manager was very disrespectful over the phone and didn't want to refund me my money and made the other young man take back 10 dollars from me after the other workers told me to get my money I've been with cricket over 10 plus ➕️ years now and this manager was out of control all because I was missed uninformed about stuff now I lost over $130.00 plus and I didn't even get a recipe thank goodness I used my bank card to prove it and not only that they took out $88.00 more dollars before this happened don't go to cricket on west avenue in jackson michigan. Have a beautiful blessed day..good luck and remember God sees ? ?? all
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September 2023 by Elizabeth Joyce
Extremely helpful and a lot better service than boost
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September 2023 by Shane HalFerty
Dealt with the same Very Friendly, Polite, and Helpful young guy both times I’ve gone in recently. He was knowledgeable and professional, both Without being pushy or making me feel he was “talking AT me”. He even opened a couple minutes early when he noticed me waiting outside in the rain.I would happily recommend Both, his customer service and Cricket phone service.
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September 2023 by Richard Mccabe
Extremely helpful and a lot better service than boost
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April 2023 by Kim Shanks
Horrible service. They would not port my phone over to my new phone company. Do not recommend
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March 2022 by Kenny Kuhn
Jackson Mi west ave store is horrible. The sales person and manager extremely rude. We will never return.
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October 2021 by Tiffany Guinn
Caprice was so busy with a few ppl. She was so kind and patient giving everyone their time and help needed. Awesome job ,Caprice. THANK YOU SO MUCH.
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October 2021 by Doug Kloepfer
I have come down here numerous times and each time the open sign is lit up but no one is there. I would advise that you call before coming so you don’t waste a trip.
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August 2021 by Brenton Grove
Austin and tre set me up and transferred only the stuff I wanted transferred!!!
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August 2021 by Jake Calkins
Ok place gud service so far
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July 2021 by Lynn Winright
Great saleswoman. Very helpful
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June 2021 by Hannah Burgess
Staff didn't know what was going on. He had earbuds in the whole time we had an interaction. Told me I cannot pay off a phone in full as I asked. Said I had to fill out an application for a third party company to get access to my bank account balance to determine financing. That wasn't going to happen. I logged in online and I can pay in full no problem. Seems shady at worst. At best staff is uninformed.
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June 2021 by Janelle Lantz
So I went to the Jackson, Mi store today and man do they suck. They were no help at all. I asked them on when I purchased the last phone and they said we cant tell you that we cant see this. They have told me before on when purchased. The employees were young and seem not really to care at all. The gal there today was worthless and didnt know anything about the phones had to keep asking. I have been with cricket for a long time. Need some people in there that care and want to help
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April 2021 by Tammy Ebbert
Love my cricket service
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April 2021 by Jamie Ruggles
Love this service
