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December 2023 by Rebekka Nodine
If I could give no stars I would. This is literally the WORST bank/credit union I have ever been in contact with from withholding a paycheck from an employer (which we had to go through labor and wages and a judge to get the money) to hold personal funds due to one of their employees messing up a social security number how do you do that when working with federal money? Been trying to get the money for over three weeks it’s extremely close to Christmas now and they continue to hold the funds and are now saying it’s under review for fraud but there is obviously no fraud. Have a great day and do not bank with community choice.
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November 2023 by GWEN ALLEN
I had a great team at the Parnall Rd branch that worked with me on my car loan!
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October 2023 by shelly wagar
I have been a member for more than 2 decades and will not bank anywhere else. The staff is always friendly and helpful. They are also quick to respond and resolve issues that may arise. I definitely recommend CCCU to anyone looking for a bank or credit union.
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October 2023 by Olivera Yamilka
My experience with Gloria was spectacular, good treatment, good explanation. She is the perfect person to serve clients. very nice thank you very much
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October 2023 by Amy Cooper
Grace was so amazing and so helpful. Such an easy and peaceful experience. I appreciate her and the team so much
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September 2023 by Lara Ellsworth
Bridget was awesome today. Thorough, kind, patient, explained things beautifully, and went the extra mile to prevent mixups. Mother was thrilled with solution Bridget provided. Wish someone else had helped like that months ago when mixups happened frequently. Impressed with watching other staff as I waited.
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May 2023 by Jacob Isabell
I've banked with them for 18 years, first with MCCU then CCCU. Since the change to CCCU, my account has been compromised 5 times to the tune of nearly $10k in total. In the past, fraud resolution could be handled over the phone. Now, a paper form has to be filled out and sent in before they will even review the transaction. In the mean time, I have to choose which bills I pay and which I'm late on due to not having my full amount.I'm sad to say but enough is enough and I will be looking elsewhere once this dispute is resolved.
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April 2023 by Mary Yager
Working with Brianna on a personal loan and she was phenomenal! Thank you Brianna for releasing my stress and getting the loan done in an hour. Community Choice is my Family as that is how they treat me.
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March 2023 by HelloKristinaM
Staff is always personable, friendly, helpful & knowledgeable. Quick & efficient transactions. The popcorn on Fridays is excellent & my daughter absolutely loves it! :)
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February 2023 by Brebre Filas
Megan keen seriously relieved 80%of my stress very friendly and personable
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January 2023 by Legend Dinger
Ok now that I've been here for 2 month everything been great they been helpful till today there like oh we can't transfer like that when then been doing it for over 2 months other wise they have been 5 stars
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December 2022 by Tashia Carter
Grace and all of the CCCU staff were extremely helpful. They took time to explain the process and to answer all of my questions from intake to closing. They were also open to my idea to address a barrier that arose. Thank you for your professionalism and your customer service.
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November 2022 by edward fallon
We totally enjoyed the service and professionalism of Community Choice Credit Union and would highly recommend others to explorethis bank services.Respectfully,Ed and Kathy Fallon
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October 2022 by Vernon Goodrich
Employees are always friendly and willing to help. I like this CU compared to others I've had.
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June 2022 by Bill Zonker
Was unemployed and trying to set up the debt protection they sell to protect against it. The debt protection took two months to activate. However before it activated even though I was cooperating and keeping them informed of things on my end. It was their debt protection that they sell that was not activating for two months. So they went into my wife's personal account and took the last but of money we had for our mortgage. Yes they were owed three money however they had not said that they were anywhere near needing to doc mine and my wife's accounts. And the fact that they did this without notification or even communicating that was what they were doing and almost caused us to lose our home. And the kicker two days after they took the money without notification the debt protection kicked in and they got paid for the two months I was behind. So they took the last of my money then got paid by their debt protection and then proceeded to deny a refund of the money. Will not be doing anymore business with them. Closing my accounts and paying off my loan and I'm done
