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March 2024 by Randy Rauch
Fast, Professional, and thorough customer service, thank you, MaryLynn!
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March 2024 by kathy everhart
Started well: good explanation; I got a call when I was due for supplies, and got to choose (because this stuff is EXPENSIVE). But after the 13 months it took to pay for the machine, the charges kept coming. My low rating is because they never could explain the charges clearly. Not that it was fraudulent, but she'd use phrases like "How can I explain this simply", and never could.Also, before foot surgery, I had a script for a "knee scooter". Care Link told me it wasn't a covered benefit. I went around the block to Henry Ford Allegiance medical supply store and left 20 minutes later with a really nice knee scooter, with no out-of-pocket.I'm writing this while sitting in Care Link's store waiting for them to explain a charge that my insurance rejected but they sent the item anyway. She can't explain why. And although it's obvious I'm going to change my supplier, she's not going to ask why I'm leaving.Thanks for reading ?
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March 2024 by John M
Always super helpful with my elderly father's many needs and the staff has been great.
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February 2024 by Maureen Wentworth
Mary Lynn Lefere in Jackson MI was awesome in helping me with my new blood pressure monitor!
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February 2024 by Brad Schaberg
Had a great experience with Marylynn. Took my mother there to pick up a walker, the one she had originally gotten wasn't really to her liking. Marylynn was very helpful in finding one that worked better for my mother as well as more comfortable. Marylynn was very professional and great with communicating everything to myself and my mother.
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February 2024 by shellie Felde
Mary Lynn Lefere, was so awesome. She helped with getting me a whole new head gear and memory foam mask. She was very knowledgeable in all the CPAP merchandise. I have recommended people to come see her.
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January 2024 by Elizabeth Floate
Marylynn Lefere was fantastic with my boyfriend's severely sprained ankle. CareLinc did not have his size in the air cast boot but she went out of her way to find a supportive brace he could wear in his boots in the meantime. She was super friendly and personable. We will be requesting to see her again if we have to return for another injury!
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January 2024 by Julie Thomas-Beckett
Mary Lynn Lefere was very kind and helpful through the entire process. I called about a DME for a family member and she gave me the quote. She had it ready to purchase upon my arrival, and during my visit to Carelink, her friendliness made me feel like a person, not just a commodity. I appreciate this personal service!
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January 2024 by Emilee lantis
The Branch Manager here is the best! Always goes above and beyond when I need her help.
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December 2023 by Makes you Wonder
The employees in the front are always so freaking rude. If your not happy helping people move along geesh..
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October 2023 by Nickey Dewey
All the staff was extremely friendly, helpful, and funny! We will continue to come here for our medical supplies!!
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August 2023 by Dave Swank
In town visiting from South Dakota and needed some assistance. Luckily, I found Marylynn Lefere at CareLinc. She was incredibly helpful and professional in helping us find a solution. And her humor brightened my day.
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August 2023 by Madison Merritt
Tyler was beyond helpful and knowledgeable while we worked together to find the right products I needed. Highly recommended and will definitely look forward to his help in the future.
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July 2023 by Janine Boatright
The men are so nice however, the tall blond lady ,at least I think it's a lady, is so rude . I will never deal with her ever again
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July 2023 by christina St Andrew
MaryAnn Lafere was super helpful and considerate of all my needs. She assisted with service and products over the phone with superior professionalism. Then in person she was outstanding and went the extra mile to assist with insurance coverage and obtaining my missing script. Awesome staff members as well, everyone chipped in to assist and get me serviced quickly and efficiently.
