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July 2023 by Mrs Wilson
Had a wonderful experience with them. Very friendly people and extremely helpful
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July 2023 by Ann jackson
Love this place..always so helpful and willing to go the extra mile..
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April 2023 by J D
Great place to get your cell phone fixed or batteries for any need.
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March 2023 by Jeremy
Took my cell phone in because I've been having trouble charging it lately.I have 2 different chargers for my phone, and I couldn't get either one to charge my phone so since the charging port kept wiggling around I figured the charging port was probably bad.I took it in and told her what the issue was, and she messed around with it for a minute and said that it did seem loose and she could replace it in less than an hour, which was great.After she got done with it and I went back to pick it up, she said it's charging fine now so I took it home and tried charging it and I had the same exact problem as before.I took it back into the store, and told her that it still wasn't working and she plugged it into her charger and said it's working fine with my charger, so I said okay great I guess I'll take a charger then and when I got the charger it charged just fine.It would've been nice if they could've figured out what the problem was before I paid $95 for a new charging port AND $25 for a charger, when I probably only needed the $25 charger.
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March 2023 by TD
There is always only one person working the counter with a line up of customers with different needs. Some take more time than others. Very frustrating. Today, there were 3 people ahead of me and 2 people working but one was in the back, on a Friday. He never came out to help paying customers. They have no appreciation for customer service. None at all.
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March 2023 by Kt
There is always only one person working the counter with a line up of customers with different needs. Some take more time than others. Very frustrating. Today, there were 3 people ahead of me and 2 people working but one was in the back, on a Friday. He never came out to help paying customers. They have no appreciation for customer service. None at all.
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February 2023 by not public
Long time customer. They always take good care of me. When checking out tell em you have a 20% off coupon and start flipping thru your phone and wallet after 5 minutes they will just apply the 20% off ?shhh 4 your?s only
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February 2023 by Dorci Franks
Quick to be waited on in a very informative staff. They even advised me that it probably be cheaper just to buy a new cordless then the batteries. I appreciate honesty.
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January 2023 by Jaeexxotic
They do shotty work then tell you they cant help you when you come back to get it addressed and fixed; after paying them hundreds of dollars for resolution. Im quite sure alot of these 5 star reviews are paid or fake.
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January 2023 by Corinna Hall
About a month ago I paid 300 to get my phone screen fixed just to have to turn around less then a week to go back because they gave me a faulty screen. Then this morning I woke up to my phone screen losing color and not working. I took it in again and because they saw alil crack in the corner of my phone they won’t fix it. I feel like it’s scam, the protection plan is a scam. I got offered a discount to fix my phone . I will never use there service again. 300 gone and still no phone !!!!!
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December 2022 by paul blossom
I went in to the Jackson, Michigan West Avenue location this morning, and the clerk was just dry and had no personality whatsoever!All I wanted was to have the battery replaced in my key fob for my car so instead of just replacing the battery like I have done before in there she made me buy a two pack battery pack so now I have an extra battery that I really don’t need I won’t be going back. I’m just very unhappy with the whole experience in there this morning. Plus I asked if they were going to have any car batteries on sale and she didn’t even look at me. She just shook her head. No, I don’t think their car batteries are quality anyway.
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November 2022 by Paul B.
I'm not happy with the Jackson, Michigan batteries, and bulbs store at all. I went in there today to have my batteries replaced in my garage door opener and the key fob to one of my vehicles.. first of all employee was so unfriendly.Second of all instead of just replacing the battery in my key fob they charge me for a second battery so now I have a spare battery that I don't need. They never did that in the past how come they did that today?
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September 2022 by T Zab
Very helpful and friendly! Explained the process so no surprises. Will use again!
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July 2022 by Paula Harden
The cashier/worker was very helpful, would go there for batteries again.
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July 2022 by Terry Wolf
Didn't have what I needed in stock but made sure another store had it in stock before I made arrangements to have it picked up.
