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March 2023 by Part-time Bassin
Have been trying to get someone’s joe lange to help with my flood insurance policy for over a week. Have not received a single phone call back and when I call customer service, they cannot help me, only my “agent” can. I don’t know what to do, I have called tons of customer service numbers with Allstate and no one is helping me or even returning my calls. All of this stress over something as simple as adding my wife to the policy. A real pain to deal with.
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March 2022 by Forest Rowley Jr
Excellent customer service! And the rates are far better than even Geico!!My family has had Allstate for decades. Thank you!
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March 2022 by Alchemist372
Joe Lange has not once contacted me when i had an issue or request. Completely sub par service, and minimal feedback on your claim. The rates are good for my bike, but i will warn to stear clear from him. What a joke?
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March 2022 by Kimberly Grindall
Very helpful and make sure customers needs are met
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March 2021 by Mitch Burgess
Always very helpful and will suggest ways of saving a little money
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March 2021 by Laura MacDougal
Karey helped me get a lower rate on my policy! Thanks
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March 2020 by Pamela Heim
My dad has had the same policy SONCE1970-must be an excellent company.
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March 2020 by Alan Cronan
Good people. Fees too high unfortunately
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March 2020 by Melanie Ray
Friendly and fast getting me a quote and starting my policy right away.
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March 2018 by Denielle Hutchins
Jeff has always been a kind and caring person. He and his staff explain my policies and coverage in a way that I can understand. Great experience. He will always have my business.
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March 2018 by Marie Weir
Fast response and reliable service
