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February 2024 by Angelina Akers
They are great
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January 2024 by Latonia West West
Genoa was great when they were in Battle Creek, I worked with them for years. It was always great, friendly service.
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January 2024 by Jane Poth
Can't seem to get help like I did in the Battle Creek office. I will be moving my medication as soon as possible. The Jackson employees are not friendly or under standable
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December 2023 by Earthgrasper
Terrible service. They consistently make errors. Do not deliver on time to group homes or facilities. There is no on call staff for emergencies. Medication filling errors are the norm. Essential medications are not filled or shorted and patients are told to go without. Malpractice at it's worst!
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August 2023 by Miriam Anysia Biller
I love this place. They accommodate my every need and always have my meds done fast. One time, we thought there was a shortage of children’s Motrin/Tylenol and we were out of luck, but they happened to have some in stock.Maybe I’m biased because they have been so good to me, but I love Genoa Pharmacy.
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May 2023 by Jo Carroll
I had a case manager through recovery technology I remember I was on synthetic opiates for my pain that the doctor put me on well I put my prescription of synthetic opiates to Genoa Genoa pharmacy I thought I got my right prescription didn't send me my synthetic opiates I found out my case manager gave the orders to Genoa to switch my medicine against my will without me knowing oh yeah I found out about well they sent me trazodone instead of synthetic the person my brother at the time I was living with my best friend knew something was up cuz I wasn't acting so he he researched it we found out they sent me trazodone
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April 2023 by Faith Nichols
Angie G, Shalonda, and the rest of the team have always went above and beyond to help me, all of my family goes here! 10stars
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January 2023 by Jeosph Carroll
I had a delivery guy yell and cuss at meSome of the staff members are really nasty with meSo I filed a complaint with the insurance companyThat was the only wayThat was the only way IThat was the only way I could getSorry for my
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August 2022 by Melissa Russell
I have had absolutely nothing but good to say about Genoa! My prescriptions are always on time, and I mean always. They never mess anything up, if your delivery does not go out in the morning it goes on in the afternoon batch. The staff are extremely friendly, Yolanda and Angie being my two favorite to deal with probably because they're the two main that I talk to but I love these ladies and they are absolutely awesome at what they do and they really care about their job and your prescriptions and when they get to you and they are on time. I'm very happy with Genoa. And they do work with other pharmacies I've had all my prescriptions switched over to Genoa without a glitch. So for anybody that's questioning Genoa, there's no reason to fear not getting your prescriptions on time. You WILL get your prescriptions on time. And when you have refills that are due they actually call you and let you know that your refills are due and do you want to pick them up or have them delivered that's how friendly they are. I love Genoa healthcare, great faculty, great business ethics, no problems whatsoever since I switched from my previous pharmacy... which I won't mention because they suck?
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June 2022 by Keitha Russell
Very nice people and wonderfully helpful.
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January 2022 by shawn buschmann
They fill prescriptions sent to other pharmacies for emergency situations and will not work with the other pharmacy. Which forces the patient to pay out of pocket. They also fail to get the pascriptions to the people delivering the meds to the patients on time and correct when tjese meds need to be taken at a specific time.
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June 2021 by Valeira Smith
Delivers my meds the next
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April 2021 by Stuart Bas
service and staff are great. lot's of parking. fast and accurate service
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March 2021 by Ann Lauth
Go above and beyond! Great energy!
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February 2020 by Donna Jones
Got good service but had to go back because they only had half my script
