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January 2024 by Theresa Bechtol
Absolutely awful service. My son and his gf broke down on Christmas Eve. They received nothing but the run around with getting the car towed. Here we are 5 days later and the car still sits where it broke down. Luckily it was in a relatives driveway, 60 miles from home but expected to stay with the car. For days. Would NEVER recommend AAA to anyone.
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September 2023 by Ethan Ianni
Worst experience I have ever had. No one should ever sit in the side of the highway for 2+ hours. Called the tow truck company and they stated to have received the call from triple a 2 hours after I initially reached out to them.
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September 2023 by Beverly Sachar
Prompt service when applying for road membership. Better than doing it on line!
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August 2023 by Patrick
AAA was ok but the GPS was telling me to turn but it also said it was 100 foot ahead I got the address and just done it the old way and when I drive by a place it ask how was my visit
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August 2023 by Dale Willson
Ladies were Very helpful
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July 2023 by Michael Ross
Excellent and knowledgeable service. For domestic travel, there is no better agency.
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May 2023 by Ya Peoples
Terrible, terrible ,terrible, terrible. Its been over 8 hours and now its the middle of the night and the car had to be left on MSU campus. And now the call is considered low priority because they cant find a service provider in the city of Lansing/East Lansing...one of the busiest cities in Michigan. Wth? Awful, awful, awful. What are we paying for exactly?
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August 2022 by Julia Farrell
They can't get anything right on my insurance! Still waiting!!
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December 2021 by JUST LUVONE
It's funny, but a lot of people shy away from AAA because they're the Cadillac of insurance and expected to be super expensive, but their rates are better than Progressive and others!!
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December 2021 by 14weezee
They are always friendly and quick with information or to pay a bill. Thank you.
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September 2021 by Kerrie Saldivar
Friendly pleasant service with a smile quick efficiency too
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August 2021 by Nikolai Belinski
Great place with cheap rates for insurance. Highly recommend Aaron Ludwig for your insurance needs!
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August 2021 by John Wheeler
Very nice and very helpful and knowledgeable folks. Have been a member for 48yrs.
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July 2021 by bobby hicks
Like family they're friendly. Good conversation
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May 2021 by Molly Oldenburg
So I called at 530 pm. I needed a tow. I was on the side of I-94 flat tire no spare because Malibu don't come with one. Well anyways. I called at 530 pm. The guy said ok. 45 minutes. Good.. well I called back at 7 pm. Still nothing. They said it was in dispatch. OK. Well I called back at 8. Still in dispatch. So I sat on the side of the highway for 3.5 hours. And still no tow.. so now I am not happy. Called back and the guy told me to figure out my own tow. So yeah. So not happy with this right now. Piss poor job aaa.
