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September 2024 by Code Bud
This was the worst experience I’ve ever had at a mechanic shop or dealership I have a 2020 suv with a great warranty they would not except my warranty they wanted me to pay 800 out of pocket. The service manger would not have full conversation with me about the car kept leaving in the middle of conversation the service manager was very rude charged me for 2 diagnostic fees charging me 240$ and taking over 2 hours to tell me ya your back up camera doesn’t work and a few codes read off your vehicle. With doing absolutely no work to the car. very run down place terrible customer service I will be driving over an hour to the next closest gmc deal shop in Rhinelander wi just so I never have to deal with this terrible deal ship
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June 2024 by Steve Schaefer
After two very different dealership expenses I found a great deal on a great truck. The other dealerships are even closer to home. The better service makes up for that. Karen Bashaw and Eric Kuntz were more than helpful and patient. Thanks for not being Parsons of E.R.
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May 2024 by Robin Tui
Great service here.
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March 2024 by Nicholas Johnson
They got me in for a next day oil change. 84$ so a bit pricey and took about an hour.
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January 2024 by Kenneth Hill
Friendly, fast and knowledgeable! I highly recommend this dealership!
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November 2023 by Dale Kluth
I'm not used to getting an appointment so quick, it would have been at least a 2 week wait at home. Then the work was completed quickly while I waited.
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November 2023 by Gary Dreyer
This is a great little dealership very kind people, Mike did an excellent job for us, I wouldn't hesitate buying a vehicle from them,got our truck back to us ahead of schedule.
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October 2023 by Connie Jagelewski
Great service !
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September 2023 by Gavin Krause
I’m 170 miles from home and had a brake code issue. The service staff not only got me in, but got me in and fixed before my scheduled appointment time. Thank you for the quick service. The entire staff was super friendly. Kind of makes me want to drive 170 miles if I ever trade this truck in.
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September 2023 by Harry Clark jr.
Good service great people.and workers take your business to them
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August 2023 by kris meringa
While on vacation in Silver City we had issues with our truck. We called around and all the dealerships within 3 hours wouldn’t even look at the truck for 2 weeks! Betsy answered our call and not only got us in the same day; she provided a vehicle for us to go to breakfast while we waited. We can’t give this place enough stars! Our vacation could have taken a very bad turn, but Stateline auto came through for us!
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February 2023 by Bill W
Best little dealership in the country Mike in the service goes above and beyond his tech is top notch if you have problems with your Duramax which I’m sure many of you will and you’re in the area this is the place to go sales department Ed is top notch got me a ride with no one else good great little dealership I really appreciate all the help
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October 2022 by Wayne Westphal
Only they could fix what they did.
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August 2022 by Maximillian Eliason
To put it simply, they stiffed me. Took my car in for brake replacement and a replacement back stabilization bar and that’s fine and dandy. One week after, I’m downstate and the wheel bearing of one of the wheels they were working on goes. It happens, whatever, problem arises when I bring it back in later on and they charge 600(plus tax to be fair) to fix the wheel bearing they messed up. I didn’t kick a fuss at the time because I like to think I’m better than throwing a public tantrum but I suppose I should have. 300-some for a new wheel bearing that, upon my looking after the fact costs only 200. Charged nearly 3hrs of service fees for one hour of work (heck, I’d even relent to one and a half but that still isn’t three hours at 99 an hour).In summary, we were stiffed out of, roughly, an extra 200 dollars. Didn’t help that the desk workers/clerks were trying to take the papers out of my hands and speed along a signing of the contract but I can understand if you’re busy I suppose.All around, I think these guys are your stereotypical scammy mechanics because they’re the only ones in town so what other choice to people have? Seeing as I am lucky enough to have a choice, I will choose to not use these mechanics services again.
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July 2022 by Dan Hanson
I am happy to say they have integrity in how they conduct business. They addressed my concerns and they made it right. I will definitely do business with them again.
