“I made a purchase of some tea towels around the New Year. One item was not available as I had ordered four but there were only three. I received the nicest apology in my package when it arrived in the mail, along with a sweet little extra gift just because they could not meet my order as they had hoped for. I got a nice little postcard and a business card and they just are so professional and seemed so nice. I would be happy to shop at their store again! Thank you so much!”
“I made a purchase of some tea towels around the New Year. One item was not available as I had ordered four but there were only three. I received the nicest apology in my package when it arrived in the mail, along with a sweet little extra gift just because they could not meet my order as they had hoped for. I got a nice little postcard and a business card and they just are so professional and seemed so nice. I would be happy to shop at their store again! Thank you so much!”