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August 2024 by Shelli
Customer service at this location is pure trash. We bought a sink to price match home depots sale and they took our 11% and trashed it. Went to buy apple trees that were 30.00. There was a sign all remaining trees and hushes 50% off. They said the 30 was the sale price... I'm pretty sure you're not selling $60 trees. Will making the drive to Wyoming from now on.
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August 2024 by Carl Leonard
I bought a brand new drill press and I needed a vise. The salesperson at the west Lansing Michigan store told me the vise was made from my drill press. When I got home the vise was too big and menards doesn't sell a vise that fits the drill press. So I had to turn the drill press and vise back in to the store
Now im behind on my orders and the sales dresk didn't care.
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August 2024 by Marylee Scott
My only problem is that I can’t get there right away and the sale items aren’t available. It’s available and then it’s not… and then they say it is and I get a ride there… there isn’t any of that brand but this one is basically the same thing, for double the price . I can’t afford to pay for gas for a ride and not get anything. It’s sad to me.
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August 2024 by Matthew Curry
Dang…if you want it they have it ! I really like shopping here, the Ionia store, never shopped in Grand Rapids so I don’t know about those stores. Probably the same.
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June 2024 by Marybeth Wohlfert
I would like to publicly thank the gentleman who helped us with our deck boards in the self serve lumberyard. We requested help and Trevor was very helpful and pleasant to work with. It’s worth the drive to Ionia for such great service. Thank you
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June 2024 by Matt Snyder
Handy place
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June 2024 by Jamie Tupper
Huge shoutout to Jeff and the team at Menards! Our Rheem water heater burst and flooded our basement. Navigating the manufacturer warranty can be stressful but Rheem along with Jeff at Menards Ionia made it super simple! Thank you Jeff for being a rockstar and helping! I appreciate you!
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May 2024 by Brian Burdette
Just when I thought they didn’t have something, I was right they don’t have riding lawn mowers!
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May 2024 by Louanna Kuras
Cashier Julie was very rude. She shouldn't be working with the public! I was looking at receipt that at first I thought was mine and the rebate was for .89 cents so I realized that it wasn't. As I was looking at it she snatched it from my hand and ripped it up. I will be calling corperate about this matter! This is NOT the first time that this same person has been rude.
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April 2024 by Scented Bag Lady
Always have what we need, prices are great, the people are friendly and most are knowledgeable. Only a few hiccups from time to time but over all great store!
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March 2024 by Robert Hughes
This is consistently the most frustrating place to shop. Each time I go in is an exercise in patience and frustration. The staff at the checkouts are inconsistent and confusing. If I bring an image of the barcode I have I’m told they have to look it up, if I don’t have it I get attitude. If I try to request stone or block in the back I’m told to go up front to pay and then drive around. If I do that next trip I’m told I actually need to turn around and go out back to request, then come back to pay.I came in to the store with a plan and left disappointed. I’ll drive to Lowe’s or HD from now on. I can find items at these stores with ease and the staff actually seem to want to help.
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March 2024 by Emma J
Workers were very helpful ??
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March 2024 by EmmaBeth
Workers were very helpful ??
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March 2024 by Patricia Cherpes
My husband shops there
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February 2024 by Christina Henningson
Fast and easy service, quick place to pretty much find about anything household item you need.
