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“Wonderful service, except that a deal I had been on the way to the store to trade in for had changed within the 15 minute drive I took there. Not the store employees' fault, however, and they did an overall excellent job and made a very pleasant experience.”
“We came in today to upgrade two phones and add a new line! Jake was absolutely wonderful to work with. So patient and helpful. Best customer service we have experienced in a long time! ?”
“Though the system is quite slow, transferring from one plan to the next with promotion after the TMobile side has been dropped. The staff were very friendly and courteous. Very clean store, explained everything very well”
“just switched over to tmobile from AT&T and got everything we needed, staff was super helpful and explained how everything worked, highly recommend this place”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“This review is for Brandon, Sales Rep. at the Imlay City, MI AT & T store. I had made a mistake in helping a friend buy an iPhone without realizing that she was not able to manage navigating and using it properly. Today (8/25/25) Brandon helped us return the iPhone. He also helped get the friend's old AT & T flip phone working again since that was the phone she had been used to, but had stopped working for her. I cannot praise Brandon's customer service too highly! I had felt so bad about advising my friend incorrectly, and he made us feel very comfortable. THANK YOU, BRANDON!”